Tech Telemarketer: Drive Pre-Owned Electronics Sales

Addition; Norwich; On-site; GBP 18,000 - 26,000; Full time

Job summary

Addition in Norwich is seeking a confident Telemarketer to join its growing sales function. You will generate new business, develop customer relationships and turn conversations into sales across pre-owned consumer electronics.

Make outbound calls to new prospects, qualify opportunities, introduce customers to stock and drive sales through our dealer portals. You will keep CRM records up to date, work toward clear targets and contribute to revenue in a fast-moving technology market.

Qualifications

• Experience in telemarketing, telesales or outbound calling.
• Confident with high-volume calls and measurable targets.
• Strong communication and rapport-building skills.
• Organised approach to managing leads and follow-ups.
• Good CRM discipline and accurate data handling.
• Commercial awareness and resilience a plus.

Responsibilities

• Making outbound calls to new prospects, existing customers and dormant accounts to uncover sales opportunities.
• Building rapport quickly, understanding customer requirements and qualifying genuine buying opportunities.
• Introducing customers to available pre-owned technology, including mobiles, tablets, laptops, consoles and wearables.
• Driving sales through an online dealer portal and helping customers identify suitable UK and US stock.
• Identifying new buyers and supporting them through onboarding, from initial contact through to their first orders.
• Managing follow-ups consistently to keep opportunities moving and improve conversion.
• Keeping CRM records accurate and up to date, including call outcomes, customer notes and next actions.
• Working towards clear activity, conversion, sales and gross profit targets.
• Handling objections confidently and using customer feedback to improve future conversations.

Skills

Telemarketing

Telesales

Outbound calling

CRM discipline

Communication skills

Lead management

Target driven

Microsoft Office

Independent working

Tools

CRM software

Job description

Addition in Norwich is seeking a confident Telemarketer to join its growing sales function. You will generate new business, develop customer relationships and turn conversations into sales across pre-owned consumer electronics.

Make outbound calls to new prospects, qualify opportunities, introduce customers to stock and drive sales through our dealer portals. You will keep CRM records up to date, work toward clear targets and contribute to revenue in a fast-moving technology market.