TeleMarketer / Sales

Ingram Micro; Norwich; On-site; GBP 21,000 - 32,000; Full time

Job summary

Ingram Micro in Norwich is seeking a Telemarketer / Sales Representative to drive commercial growth through proactive outbound calling, lead generation and customer engagement. You will promote UK and US pre-owned technology stock, support onboarding of new buyers, and maintain accurate CRM records while working toward activity and sales targets.

The role suits motivated individuals with experience in telemarketing or sales support, strong communication skills, and the ability to manage

Qualifications

• Previous experience in telemarketing, telesales, sales support or customer service.
• Confident in making outbound calls and building rapport with customers.
• Strong communication, listening and questioning skills.
• Experience maintaining accurate CRM records and managing follow-up activity.
• Experience in technology, IT lifecycle services or consumer electronics is advantageous but not essential.

Responsibilities

• Make outbound calls to prospects, dormant accounts and existing customers to promote our pre-owned technology stock.
• Promote UK and US pre-owned devices via the UK dealer portal and drive sales.
• Qualify opportunities and support new buyer onboarding.
• Maintain accurate CRM records and follow-up activity.
• Work towards activity, conversion and sales targets while delivering a professional customer experience.

Skills

Outbound calling

Lead generation

Relationship building

Communication skills

Target-driven

CRM practices

Tools

Microsoft Office

CRM systems

Job description

## TeleMarketer / SalesApplylocations: Norwich, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-116762**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:**About the Role**We are looking for a motivated and results-driven Telemarketer / Sales Representative to join our Lifecycle Services team. This role is focused on supporting commercial growth by generating sales opportunities, engaging customers, and driving sales through our UK dealer portal.As a key member of the sales function, you will make outbound calls to prospects, dormant accounts and existing customers, helping to promote our extensive portfolio of pre-owned consumer electronics, including mobile phones, tablets, laptops, MacBooks, consoles, wearables and accessories.This is an excellent opportunity for someone who enjoys building relationships, working towards targets and contributing directly to business growth within a fast-paced commercial environment.**Position Summary**The Telemarketing Sales Representative will support commercial growth through proactive outbound calling, lead generation and customer engagement. Working as part of the Lifecycle Services sales team, the role will focus on promoting available UK and US pre-owned technology stock, driving sales through the UK dealer portal and identifying opportunities to expand the customer base.The successful candidate will be responsible for engaging with prospects and existing customers, qualifying opportunities, supporting new buyer onboarding and maintaining accurate CRM records. They will work towards agreed activity, conversion and sales targets while delivering a professional customer experience and contributing to sales and gross profit growth.What We Are Looking For* Previous experience in telemarketing, telesales, sales support, customer service or a similar customer-facing role.* Confidence in making outbound calls and building rapport with customers.* Strong communication, listening and questioning skills.* Comfortable working towards activity, conversion and sales targets.* Good organisational skills and attention to detail.* Experience maintaining accurate CRM records and managing follow-up activity.* Basic commercial awareness and a willingness to learn.* Proficiency in Microsoft Office and CRM systems.* Ability to work independently and manage competing priorities.* Experience within technology, IT lifecycle services or consumer electronics would be advantageous but is not essential.### Why work here?With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!Learn more at http://careers.ingrammicro.com### Get in TouchClick **Introduce Yourself** above to join our talent network!### About UsIt’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.