Tech for Social Good Program Management Senior Associate

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 55,000 - 80,000; Full time

Job summary

JPMorgan Chase & Co. in the United Kingdom is seeking a Program Manager to lead technology capacity-building initiatives for nonprofits across EMEA.

You will coordinate end-to-end program delivery, leveraging employee expertise through technology deployments and education initiatives. You will partner with lead program managers, manage plans, timelines, budgets, and stakeholder communications, and track outcomes to inform ongoing program improvement and impact storytelling for internal and

Qualifications

• 2+ years supporting project and/or program management in a large organization.
• Strong written and verbal communication and presentation skills.
• Experience coordinating cross-functional teams and stakeholders.

Responsibilities

• Partner with lead program managers to deliver technology capacity-building programs for nonprofits in EMEA across delivery, consultation, and education initiatives.
• Coordinate program execution by managing project plans, deliverables, timelines, budgets, resources, status reporting, and stakeholder communications.
• Track, analyze, and report program data, outputs, outcomes, and impact to inform continuous improvement and program innovation.
• Develop presentations, reports, business cases, and impact storytelling materials for internal and external stakeholders, partnering with communications and marketing teams.
• Build and manage relationships with nonprofit partners, volunteers, and internal stakeholders to ensure successful program delivery and engagement.
• Maintain adherence to risk, controls, governance, and data management requirements, escalating issues and risks as appropriate.
• Continuously learn and adapt to emerging technologies, platforms, and tools relevant to program delivery and nonprofit technology needs.
• Travel within EMEA to support stakeholder engagement and in-person execution of programs and events.

Skills

Communication

Project management

Data analysis

Excel & PowerPoint

Stakeholder management

Independent work

Tools

Salesforce

Job description

• Partner with lead program managers to deliver TFSG's technology capacity-building programs for nonprofits across EMEA, supporting end-to-end program management and leveraging employee expertise through technology implementation (e.g., Force for Good program), consultation, and education initiatives.


• Coordinate program execution by managing project plans, deliverables, timelines, budgets, resources, status reporting, and stakeholder communications to ensure successful delivery against program objectives.


• Track, analyze, and report program data, outputs, outcomes, and impact, leveraging insights and participant feedback to inform continuous improvement and program innovation.


• Develop presentations, reports, business cases, and impact storytelling materials for internal and external stakeholders, partnering with communications and marketing teams to showcase program outcomes.


• Build and manage relationships with nonprofit partners, volunteers, and internal stakeholders, facilitating ongoing communications, training, and engagement to ensure successful program delivery and achievement of project goals.


• Maintain adherence to risk, controls, governance, and data management requirements, identifying and escalating issues and risks as appropriate.


• Continuously learn and adapt to emerging technologies, platforms, and tools relevant to program delivery and nonprofit technology needs.


• Travel within EMEA to support stakeholder engagement and the in-person execution of programs and events.
  Excellent verbal and written communication skills, including presentation, facilitation, and stakeholder engagement.


• Strong organizational and project management skills, with the ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.


• Demonstrated attention to detail, sound judgment, and a results-oriented approach, with the ability to identify, manage, and appropriately elevate risks and issues.


• Strong relationship management and collaboration skills, with experience working across diverse stakeholder groups, cross-functional teams, and external partners.


• Advanced Excel and PowerPoint skills, including the ability to analyze data, synthesize insights, and communicate compelling, audience-appropriate recommendations.


• Strong analytical, critical thinking, and problem-solving capabilities.


• Ability to work independently with minimal oversight while contributing effectively within a collaborative team environment.


• 2+ years of experience supporting project and/or program management activities, including planning, execution, resource coordination, risk management, and status reporting within a large, matrixed organization.

Preferred qualifications, capabilities, and skills

• Experience working with socially focused organizations (nonprofits, social enterprises, schools, etc.) Some technical knowledge and experience with Salesforce or CRM tools is preferred.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.