Tech-Enabled Field Care Supervisor

Cera Care Ltd.; King's Lynn; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NVQ training

Employee Assistance Programme

Mobile phone provided

Company pension

DBS/PVG paid

Mileage allowance

Free uniform

Service rewards

Job summary

Cera Care Ltd. is seeking a Field Care Supervisor in the King's Lynn area. You will supervise carers, assess clients, and develop care plans while ensuring high-quality care in the community.

The role requires extensive field time with administrative work in the office. You will contribute to our mission of delivering technology-enabled care across vulnerable communities. The ideal candidate has strong care sector knowledge, excellent communication, and solid IT skills.

Qualifications

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate about care
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Responsibilities

• Supervise carers on an ongoing basis
• Ensure customers' requirements are met
• Ensure team delivers safe, quality care
• Carry out meet & greet of new packages
• Maintain local knowledge of area
• Complete care plans and reviews
• Perform risk assessments
• Audit MAR charts and log books
• Carer spot checks and field supervisions
• Conduct carer interviews and support compliance
• Attend provider meetings and support business opportunities
• Hands-on carer where needed
• Participate in out-of-hours on-call
• Engage in team meetings

Skills

Communication

IT skills

Organisation

Flexibility

Care sector knowledge

Education

NVQ desirable

Job description

Cera Care Ltd. is seeking a Field Care Supervisor in the King's Lynn area. You will supervise carers, assess clients, and develop care plans while ensuring high-quality care in the community.

The role requires extensive field time with administrative work in the office. You will contribute to our mission of delivering technology-enabled care across vulnerable communities. The ideal candidate has strong care sector knowledge, excellent communication, and solid IT skills.