Field Care Supervisor: Flexible, Field-Based Leader

Cera Care; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discount platform

Employee assistance

Company phone

Pension scheme

25 days holiday + bank holidays

DBS/PVG paid

Mileage allowance

Free uniform

Recognition rewards

Job summary

Cera Care in the United Kingdom is seeking a Field Care Supervisor to act as an ambassador for the brand and extend our family. You will spend 75/95% of your time in the field and 25/5% in the office handling administrative tasks.

You will carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care for quality. This role supports vulnerable communities within a technology-enabled care provider.

Qualifications

• Proven work history in care or related field.
• Excellent knowledge of the care sector.
• Passionate about delivering quality care.
• Strong communication skills with clients and colleagues.
• Good IT skills for administrative tasks.
• Organised and able to manage multiple packages.
• NVQ desirable but not essential.

Responsibilities

• Supervise carers to ensure safe, quality care.
• Meet and greet new packages; understand customer requirements.
• Create and review care plans; conduct risk assessments.
• Complete MAR chart and logbook audits.
• Carry out carer spot checks and field supervision.
• Conduct carer interviews; support with compliance and provider meetings.
• Maintain local knowledge of the area.

Skills

Care sector knowledge

Communication skills

IT skills

Organised

Education

NVQ desirable but not essential

Tools

IT skills

Job description

Cera Care in the United Kingdom is seeking a Field Care Supervisor to act as an ambassador for the brand and extend our family. You will spend 75/95% of your time in the field and 25/5% in the office handling administrative tasks.

You will carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care for quality. This role supports vulnerable communities within a technology-enabled care provider.