TEC Configuration Team Lead — Transform Lives with Tech

Community Integrated Care; Widnes; Hybride; GBP 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Flexible 4-day or 5-day schedule

Retail and travel discounts

Online training platform

Employee support programme

Résumé du poste

Community Integrated Care is seeking a TEC Configuration Team Leader to turn person-centred assessments into practical Technology Enabled Care (TEC) solutions. You’ll lead configuring and testing IoT devices, managing TEC assets, and developing support protocols that improve independence and safety for the people we support.

You’ll work from our Widnes Head Office with occasional home-working, and you’ll collaborate across teams to ensure technology delivers real-world outcomes while maintaining

Qualifications

• An IT qualification such as an HNC, HND, BTEC or other IT industry qualification, together with evidence of continuing professional development.
• Experience of providing technical IT support.
• Experience using a care planning system or another health and social care IT system.
• Experience of asset management.

Responsabilités

• Lead and develop the Configuration Team, creating a high-performing environment where people can grow their skills and expertise.
• Translate person-centred assessments into effective technology-enabled solutions tailored around an individual’s needs.
• Configure, test and develop technology for both prototype and live environments.
• Work with IoT and software providers to test new devices and explore new use cases.
• Take ownership of TEC asset management, including equipment deployment, retrieval, stock management, asset records and troubleshooting.
• Maintain and continually improve our TEC product catalogue and support protocols.
• Ensure technology is thoroughly tested, safe, secure and backed by appropriate failover processes.
• Work closely with operational colleagues to make sure technology is delivering the right outcomes in practice.

Connaissances

Team leadership

Technical IT support

Asset management

IoT devices

Care tech systems

Formation

IT qualification (HNC/HND/BTEC)

Outils

IoT testing tools

Enterprise systems

Description du poste

Community Integrated Care is seeking a TEC Configuration Team Leader to turn person-centred assessments into practical Technology Enabled Care (TEC) solutions. You’ll lead configuring and testing IoT devices, managing TEC assets, and developing support protocols that improve independence and safety for the people we support.

You’ll work from our Widnes Head Office with occasional home-working, and you’ll collaborate across teams to ensure technology delivers real-world outcomes while maintaining