TEC Advisor

Southampton City Council; Southampton; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Excellent pension

Death in service

Flexible working

Training and development

Health and wellbeing support

Staff discounts

Job summary

Southampton City Council seeks a TEC Advisor on a one-year secondment to support and develop the Technology Enabled Care strategy across Adult Social Care and the NHS, promoting TEC as a first-choice option.

You will provide training and guidance on assistive technologies, manage a workload, collect outcome data and produce reports to demonstrate impact and cost savings for services.

Qualifications

• Excellent verbal and written communication skills.
• Understanding of customers with complex needs or vulnerabilities.
• Confident in problem solving and identifying appropriate solutions.
• Act as a source of expertise on assistive technology.

Responsibilities

• Support, develop and deliver Technology Enabled Care across Adult Social Care and the NHS.
• Provide training, advice and support on assistive technologies to teams.
• Promote TEC as a first-choice option and increase City Telecare customers.
• Gather customer outcome data and produce reports to show impact and savings.

Skills

People skills

Problem solving

Training

Communication

Job description

TEC Advisor

Do you understand how assistive technology can support people to live independently at home? Do you have excellent people skills and the ability to solve problems and identify solutions that meet customer needs? If so, we would like to hear from you.

We have an exciting one-year secondment opportunity for a TEC Advisor to support, develop and deliver our strategic vision for Technology Enabled Care across Adult Social Care and the NHS, promoting TEC as a first-choice option.

The successful candidate will have excellent verbal and written communication skills, along with an understanding of customers who may have complex needs or vulnerabilities. They will be confident in problem solving and identifying appropriate solutions.

You will act as a source of expertise on assistive technology, providing training, advice and support to teams across Adult Social Care and the NHS. This may be delivered face to face, by email or by telephone. You will actively promote the service and available technologies to support a joined‑up approach, with the aim of increasing City Telecare customers and helping to achieve the correct level of support and cost savings for Adult Social Care and the NHS.

You will need excellent organisational skills to manage your own workload effectively. The role will also involve gathering customer outcome data, using computer systems and producing reports based on the information collected.

The role is Monday to Friday, 37 hours per week, and offered as a one-year secondment. Applicants must seek approval from their line manager before applying.

What we can offer you:

Salary: The salary band for this role is £33,119 - £37,562 per annum. The starting salary is £33,119 with annual progression through the salary bands.

Here at SCC we have a range of different benefits, a few examples can be found below.

• Excellent local government pension with 15.2% employer contribution
• Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
• Generous holiday 25–31 days, based on role and service
• Flexible working options (role-dependent)
• Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
• Training and development, including coaching and mentoring
• Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
• Veteran-friendly employer with the Armed Forces Covenant
• Retail discounts and savings through the Southampton City Council benefits platform
• Discounted memberships at local sports and fitness centres
• Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
• Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit: Employee benefits (southampton.gov.uk)