Team Secretary - Surgical Care Collaborative

Ncic; Carlisle; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes

Vivup counselling

Job summary

NCIC is seeking a Team Secretary to support the Surgical Care Collaborative at Cumberland Infirmary, Carlisle. You will manage patient pathways, monitor email inboxes and assist Medical Secretaries with admin duties, drawing on medical terminology knowledge and familiarity with NCIC systems and RTT pathways.

This permanent, full‑time role (37.5 hours) offers NHS benefits, including a 27‑day holiday scheme rising to 33, NHS discounts, salary sacrifice schemes, and access to Vivup counselling.

Qualifications

• Experience with medical terminology and healthcare admin processes.
• Familiarity with NCIC admin systems and RTT pathways.
• Ability to handle multiple admin tasks and maintain accuracy.

Responsibilities

• Managing patient pathways in accordance with Referral to Treatment policy.
• Monitoring email boxes.
• Supporting Medical Secretaries with administrative duties related to the specialty.

Skills

Medical terminology

NCIC admin systems

RTT pathways

Education

GCSE English language (minimum C grade)

RSA 2 word processing

RSA 3 word processing

NVQ 3 in administration

Tools

PAS

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

Team Secretary - Surgical Care Collaborative

NHS AfC: Band 3

Main area Surgical Care Collaborative Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Office hours) Job ref 262-A-26-8271143

Site Cumberland Infirmary Town Carlisle Salary £25,760 - £27,476 Per Annum Pro Rata Salary period Yearly Closing 29/10/2026 23:59

Job overview

Team Secretary Band 3, 37.5 hours permanent, Cumberland Infirmary, Carlisle

A Team Secretary role within the Surgical Care Collaborative supporting the established team, comprising of Medical Secretaries, Team Secretary, MDT Co-ordinator and Clerk typists. Ideally an experienced Team Secretary with medical terminology knowledge, as well as knowledge of NCIC admin systems and processes, including RTT pathways.

Main duties of the job

Managing patient pathways in accordance with Referral to Treatment policy.

Monitoring email boxes.

Supporting Medical Secretaries with the administrative duties related to the speciality.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person specification

Qualifications

• GCSE English language (minimum C grade) or equivalent.
• RSA 2 word processing or equivalent.
• RSA 3 word processing or equivalent.
• NVQ 3 in administration or equivalent
• Effective communication and interpersonal skills.
• Able to analyse complex facts or situations.
• Able to use initiative appropriately within team environment.
• Able to work without supervision.
• Ability to organise and prioritise workload.
• Able to work to deadlines.

Other requirements

• Willing to develop further relevant skills.

Knowledge and Experience

• Operating word processes and computer packages.
• Audio typing / word processing
• Requirements of the Data Protection Act, Freedom of Information Act, Access to Health Records and Defensible Documentation, Health and Safety and their applications in the workplace.
• Equality Issues.
• Medical audio typing / word processing.
• Medical terminology
• Microsoft Office
• PAS.