Team Secretary - Business Support Team

NHS Scotland; Glasgow; On-site; GBP 22,000 - 26,000; Part time

Job summary

NHS Scotland offers a position for a Team Secretary in Glasgow, tasked with supporting a diverse team within a healthcare setting. Ideal candidates will possess strong communication skills, office experience, and the ability to manage complex workflows. This role is essential in ensuring smooth operations within the Business Support Team, contributing to excellent patient service.

Qualifications

• Experience in an office environment.
• Ability to handle complex calls and prioritize workload.
• Previous NHS experience is preferred.

Responsibilities

• Support the Business Support Team and communicate with service users.
• Handle high-volume complex calls and follow established protocols.
• Participate in an induction/training program.

Skills

Communication

Teamwork

Data input

Flexibility

Tools

Microsoft Office

Job description

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Team Secretary - Business Support Team, Glasgow

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Client:

NHS Scotland

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f5fb5865e9d5

Job Views:

6

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is Monday – Friday 9.00-12.45pm

(Please note the salary is Pro Rata) for part time hours.

The post holder will be part of the Business Support Team within East Dunbartonshire HSCP, working directly with the multi-disciplinary/multi-agency team to support the service. The post holder will be required to communicate with all users of the service. It is essential that the post holder has excellent communication skills with the ability to relate to a wide range of personalities.

• Experience gained within an office environment
• Experience of dealing with a high volume of complex calls
• Good written and verbal communication skills
• Ability to work as part of a team
• Ability to follow protocols for work areas and contribute to review of these protocols
• Ability to prioritise workload and exercise initiative
• Flexible
• Experience of data input
• Proficient in Microsoft Office particularly in word.
• Previous NHS Experience
• Understanding of the function of the professions with the multi-disciplinary team.

New employees will undertake an induction/training programme. This will be a minimum of 4 weeks depending on the department and location.

Informal contact: Jacqueline Hughes, HSCP Administrator, 07976929865, [emailprotected]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance