Team Secretary

Greater Manchester Mental Health NHS Foundation Trust; Prestwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking a capable Team Secretary to provide a confidential secretarial service to CAMHS Inpatient and Community teams. You will type minutes, reports and letters, manage diaries and answer enquiries from service users, carers and professionals.

The post holder will work across sites as needed, coordinate referrals and appointments, and ensure correspondence meets local and national targets, reporting to the Administration Manager.

Responsibilities

• Typing of minutes, reports and other correspondence.
• Diary management and handling telephone enquiries from service users, carers and professionals.
• Coordinate to track service users from referral to discharge.
• Respond to enquiries in a professional and sensitive manner.

Job description

To provide a full, comprehensive and confidential secretarial service to a team of professionals across CAMHS Inpatient and Community teams.

To be an initial point of contact for the service and respond to all enquiries in a professional and sensitive manner, and to provide a responsive and comprehensive clerical and secretarial service to a designated professional team.

The post holder will work within the team where extra admin support is required, in a peripatetic capacity and will report to the Administration Manager.

These duties may include (dependant on where the cover is required):

The Team Secretary will undertake general office duties including typing of minutes, reports, other correspondence, actioning any requirements identified within the typing of letters, diary management and dealing with telephone enquiries from service users and their carers / relatives, other health and social care professionals and both internal and external agencies.

This role will be responsible for the effective coordination to track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.