Team Member: Fast-Paced Customer Service with Growth

Hollywoodbowlgroup; Strood; On-site; GBP 12,000 - 14,000; Full time

Benefits offered by this job

Extra 50p/hour

Apprenticeships

Management training

Extra holidays

Training & development

Free game vouchers

30% food & drink discount

50% staff discount on meals

Support programme

Long service awards

Charity donation after induction

Healthcare cash plan

Job summary

Hollywood Bowl Group is looking for a Team Member to join our centres in the UK. You will be at the heart of the customer journey, delivering friendly service, handling multiple roles across lanes, bar, and kitchen, and supporting a fast-paced leisure environment.

Expect weekend work, induction training, ongoing development, and benefits including discounts, training programmes, and a pension plan. Join a growing family entertainment company with a market-leading footprint.

Qualifications

• Great customer service and ability to communicate at all levels.
• High energy and capable of working in a fast-paced environment.
• Friendly, supportive and helpful team player.
• Flexibility with working hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Greet and assist customers at reception or during events.
• Host parties on lanes and assist with hosting duties.
• Serve food and drinks from our bar and diner.
• Provide support across the centre and may work in the kitchen.
• Work within the centre as part of a dynamic team.

Skills

Customer service

High energy

Team player

Flexible hours

Literacy & numeracy

Job description

Hollywood Bowl Group is looking for a Team Member to join our centres in the UK. You will be at the heart of the customer journey, delivering friendly service, handling multiple roles across lanes, bar, and kitchen, and supporting a fast-paced leisure environment.

Expect weekend work, induction training, ongoing development, and benefits including discounts, training programmes, and a pension plan. Join a growing family entertainment company with a market-leading footprint.