Team Member - Burger King

Moto Hospitality; Carlisle; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Discretionary bonus pay

Colleague discount

Sick pay

Life assurance

Funding for qualifications

Job summary

Moto Hospitality is seeking a Team Member in the Carlisle area for Burger King locations at Southwaite Services. You will join a fast-paced team delivering flame-grilled quality and exceptional service.

Starting pay is £12.90 per hour with opportunities to step up to leading shifts at £13.33 per hour, plus benefits and progression opportunities. We offer flexible working arrangements, a strong emphasis on customer experience, and development opportunities including funded qualifications.

Qualifications

• Must be ready to work in a fast-paced environment.
• Excellent customer service and communication skills.
• Reliable and flexible for shifts (including weekends).

Responsibilities

• Greet customers with a warm and friendly welcome.
• Process orders and requests in a timely and efficient manner.
• Assemble a range of Burger King products to order with speed and accuracy.
• Deliver brand standards to a level expected by customers.
• Resolve challenges and inquiries with a customer-centric mindset.
• Keep workspace and store clean, tidy and welcoming.
• Work with colleagues to deliver a culture of togetherness and teamwork.
• Leave customers with a memorable experience worth coming back for.
• Help prepare the store and kitchen for the following day's trade.

Skills

Customer service

Teamwork

Communication

Job description

Team Member - £12.90ph

Shifts: Vary between 8am to 11pm, mixture of weekdays and weekends required

Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

• Step up to lead a shift, with training provided, and earn £13.33 per hour!**

Team Member - £12.90ph

Shifts: Vary between 8am to 11pm, mixture of weekdays and weekends required

Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

Are you ready to be our next Burger King Team Member?

• Step up to lead a shift, with training provided, and earn £13.33 per hour!**

Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Burger King’s world famous, flame grilled taste and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Assembling a range of Burger King products to order with speed and accuracy to perfection
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, and contribute and be your authentic self.

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please do check that you are able to access the location you are interested in to avoid any disappointment.

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18’s
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP