Team Member - Burger King

Moto Hospitality; Lancashire; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

Discretionary bonus

Staff discount

Sick pay

Life assurance

Funding for qualifications

Development opportunities

Job summary

Moto Hospitality is hiring a Team Member at Lancaster Services to support Burger King operations. Responsibilities include greeting customers, taking orders, assembling products, maintaining cleanliness, and delivering brand standards with a friendly approach.

We offer a discretionary bonus, staff discount, enhanced benefits (sick pay, life assurance) and funded qualifications, with development opportunities and training to lead shifts.

Qualifications

• Customer service experience preferred
• Ability to greet customers and take orders accurately
• Maintain cleanliness and adhere to brand standards
• Work as part of a team to deliver great hospitality

Responsibilities

• Greet customers with a warm welcome
• Process orders quickly and accurately
• Assemble Burger King products to order
• Deliver brand standards and high customer service
• Resolve enquiries with a customer-centric approach
• Keep workspace clean and welcoming
• Collaborate with colleagues to ensure teamwork
• Leave customers with a memorable experience
• Help prepare store and kitchen for next trade

Skills

Customer service

Greeting customers

Teamwork

Communication

Tools

POS system

Job description

Team Member - £12.90ph as of 28th September 2026

Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU

Are you ready to be our next Burger King Team Member?

• Step up to lead a shift, with training provided, and earn £13.33 per hour!**

Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Burger King's world famous, flame grilled taste and exceptional customer service as we transform the UK's rest stop experience.

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications

What you'll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Assembling a range of Burger King products to order with speed and accuracy to perfection
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store and kitchen, ready for the following days trade

We're looking for in you:

We're looking for someone who can effortlessly switch gears-thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please do check that you are able to access the location you are interested in to avoid any disappointment.

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18's
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.