Team Member

HF Holidays Limited; Whitby; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Tips share

Free Uniform

28 days holiday

Pension

Volunteer Day

Group Life Assurance

Cinema Discounts

Online Discounts

Cycle to work

Gym Membership

Virtual GP

Health & Wellbeing

Holiday discounts

Familiarization Visit

Job summary

HF Holidays is seeking a Team Member at Larpool Hall, Whitby, to prepare guest rooms and public areas, creating a welcoming atmosphere for our guided or self-guided walking holidays. You will serve meals in the dining room, assist with Afternoon Tea, help prepare picnic lunches, and work with the team to ensure guests feel cared for throughout their stay.

This live-out, full-time role requires good hospitality basics, strong communication, and flexibility to work evenings and weekends at a

Qualifications

• Hospitality experience or willingness to learn.
• Strong communication and customer service.
• Able to work evenings and weekends as part of a team.

Responsibilities

• Prepare guest rooms and public areas to create a welcoming atmosphere.
• Serve meals in the dining room and assist with Afternoon Tea.
• Help prepare picnic lunches for guests' outdoor activities.
• Work with the team to ensure guests feel cared for and attended to.

Skills

Hospitality exp

Customer service

Team player

Job description

TEAM MEMBER

Location: Larpool Hall, Larpool Drive, Whitby, North Yorkshire, YO22 4ND

Contract: Full time– Permanent

Salary: £12.71 per hour

Live Out role only

Employee Benefits

• Equal share of tips paid monthly
• Free Uniform
• 28 Days Holiday pro rata inclusive of bank holidays
• Pension Contributions
• Volunteer Day
• Group Life Assurance
• Cinema Discounts
• Online Shopping Discounts
• Cycle to work Scheme
• Discounted Gym Membership
• Virtual GP
• Health & Wellbeing Support 24/7 Helplines
• Exclusive discounts on our holidays for you, your friends and family
• Annual familiarization visit at any of our country houses for you and your family

What will you be doing

Working in our Larpool Hall Country House we provide a retreat for up to 48 guests who stay with us for guided or self-guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to

About you

We would love to hear from you if you have these essential skills:

• Experience in hospitality or the willingness to learn.
• Great communication skills and deliver great customer service.
• Ability to be part of a team and flexible to work evenings and weekends.

About HF Holidays

As Britain's only walking holidayco-operative, we are committed to creating meaningful connections through shared experiences in the great outdoors.

With 112 years of history, we bring like-minded people together through more than 260 carefully crafted walking and activity holidays in the UK, Europe, and beyond. We also own and manage 16 characterful country houses in the heart of the UK's best-loved national parks landscapes. Supported by our 500 strong team who are based both remotely and at our Head Office in Hertfordshire as well as our Houses.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process, and for any other enquires you may have.