Team Member

HF Holidays Limited; Goosewell Farm; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Equal share of tips

Free uniform

30 days holiday pro rata

Pension contributions

Volunteer day

Group life assurance

Cinema discounts

Online shopping discounts

Cycle to work scheme

Discounted gym membership

Virtual GP

Health & wellbeing support

Holiday discounts for you and family

Annual familiarization visit

Job summary

HF Holidays Limited operates Derwent Bank Country House, Keswick, offering guided or self-guided walking holidays for up to 66 guests. The Team Member will prepare guest rooms and public areas, delivering a warm, inviting atmosphere as the frontline host in our hospitality setting.

Responsibilities include serving meals, assisting with Afternoon Tea, and helping prepare picnic lunches. A supportive team environment and flexible hours, including evenings and weekends, are essential to delight our

Qualifications

• Experience in hospitality or willingness to learn.
• Great communication skills and customer service.
• Ability to be part of a team and flexible to work evenings and weekends.

Responsibilities

• Prepare guest rooms and public areas to create a welcoming atmosphere.
• Serve meals in the dining room and assist with Afternoon Tea delivery.
• Assist in preparing picnic lunches for guests.
• Collaborate with the team to ensure guests feel cared for and attended to.

Skills

Hospitality experience

Excellent communication

Team player and flexible hours

Job description

TEAM MEMBER

Derwent Bank, Portinscale, Keswick, Cumbria, CA12 5TY

Location:

Derwent Bank, Portinscale, Keswick, Cumbria, CA12 5TY

Contract:

Full time orPart time – Permanent

Salary:

£12.71 per hour

Employee Benefits:

• Equal share of tips paid monthly
• Free Uniform
• 28 Days Holiday pro rata inclusive of bank holidays
• Pension Contributions
• Volunteer Day
• Group Life Assurance
• Cinema Discounts
• Online Shopping Discounts
• Cycle to work Scheme
• Discounted Gym Membership
• Virtual GP
• Health & Wellbeing Support 24/7 Helplines
• Exclusive discounts on our holidays for you, your friends and family
• Annual familiarization visit at any of our country houses for you and your family

What will you be doing:

Working in ourDerwent BankCountry House we provide a retreat for up to 66guests who stay with us for guided or self-guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and adding to the charm of our hospitality by assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches, which our guests' love for their outdoor adventures. Our entire team gets involved in the heart of guest interactions, and we all work together to provide an atmosphere where guests feel cared for and attended to

About you:

We would love to hear from you if you have these essential skills:

• Experience in hospitality or the willingness to learn.
• Great communication skills and deliver great customer service.
• Ability to be part of a team and flexible to work evenings and weekends.

About HF Holidays:

As Britain's only walking holidayco-operative, we are committed to creating meaningful connections through shared experiences in the great outdoors.

With 112 years of history, we bring like-minded people together through more than 260 carefully crafted walking and activity holidays in the UK, Europe, and beyond. We also own and manage16 characterful country housesin the heart of the UK’s best-loved national parks landscapes. Supported by our 500 strong team who are based both remotely and at our Head Office in Hertfordshire as well as our Houses.

Applying:

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process, please contact us on [e-mail] and for any other enquires you may have.