Team Member

Brewhouse and Kitchen; West of England; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Award winning employer

Competitive salary + tronc

Hastee Pay – early access to wages

Subsidised team meal on every shift

30% off in pubs (food, drink, stay &体验

Benefit hub with discounts & cashback

Cycle to Work scheme

Annual incentive trips

Learning & development & apprentices

Enhanced Maternity and Paternity Pay

Flexible shifts

Job summary

Brewhouse & Kitchen is seeking a Team Member to greet guests, take orders, and recommend dishes and Brewhouse Brewing Co beers. You will deliver a high standard of service in a fun, supportive environment.

You will learn and grow through development opportunities, with flexible shifts and staff benefits to support your work-life balance.

Qualifications

• Greet guests and take orders with a positive attitude.
• Confidently recommend dishes and drinks to guests.
• Deliver a great experience and maintain high service standards.
• Assist with setting up and closing down the pub.

Responsibilities

• Taking orders from guests and processing payments.
• Recommending Brewhouse Brewing Co beers and menu items.
• Serving food and drinks to guests.
• Ensuring high standards of cleanliness and setup.

Skills

Customer service

Friendly demeanor

Clear communication

Product knowledge (craft beer)

Job description

Role Purpose

Our Team Members are the core part of every pub and key to the experience of our guests. You will be the friendly, smiling face that greets our guests, be passionate about great food, drinks (particularly craft beer) and high standards of service.

You will be keen to learn and take advantage of all the development opportunities available whilst working in a fun and supportive environment

As a Team Member, you’ll be taking orders, be confident about recommending dishes and drinks (particularly our own-brewed Brewhouse Brewing Co beers), serving food and drinks, delivering a great experience for our guests, and helping with the setting-up and closing-down of the pub.

Benefits of being a Team Member

• Award winning employer
• Competitive Salary + tronc
• Access your pay early with Hastee Pay, including financial wellbeing support
• Subsidised team meal on every shift
• 30% off Food, Drink, Accommodation & Experience’s in our pubs and more
• Access to the benefit hub – with over 3000+ discounts & cashback opportunities
• Cycle to Work scheme
• Annual incentive trips and benefits
• Access to award winning learning & development and apprenticeship programmes
• Enhanced Maternity and Paternity Pay
• Flexible shifts to fit in with life!

We are a ‘people first’ business, we value difference and want everyone to be able to bring their true selves to work. We are committed to equality of opportunity for our colleagues and welcome applications from all sections of society regardless of age, disability, gender, sexual orientation, pregnancy and family leave, ethnicity, religion/belief, marriage/civil partnerships or any other basis as protected by applicable law. We are a Disability Confident employer, if you have a disability or additional needs that require adjustments, please do not hesitate to let us know at the point of application.

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