Team Member

Benugo; Southampton; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

WSH pension scheme enrollment

28 days annual leave (birthday off)

Enhanced family leave

Employee discounts

Employee Assistance Programme

Cycle to Work scheme

Career development opportunities

Job summary

Benugo in Southampton is seeking a customer-focused team member to maintain high service standards across front and back of house. You will assist with deliveries, stock management, and cashier duties while ensuring room cleanliness and accurate pricing.

Commitment to food safety and allergen procedures is essential, with ongoing training and opportunities for career development within the business.

Qualifications

• Customer service excellence required.
• Ability to work in a fast-paced team.
• Flexibility to work across front and back of house.

Responsibilities

• Maintain the highest standard of customer experience at all times.
• Assist with kitchen, front of house and back of house cleaning duties.
• Organise deliveries and stock fridges using FIFO.
• Clear tables and maintain a clean working environment.
• Ensure all labels and prices are correct.
• Be aware of promotions, pricing and product information.
• Work on tills, handle cash, take orders and serve food and drinks.
• Follow food safety, allergen and hygiene procedures.
• Collaborate with colleagues to meet service targets.
• Attend training and development courses as requested.
• Represent WSH and John Lewis professionally.
• Carry out other reasonable duties as required.

Job description

Hourly Rate: £12.71ph increasing to £13.25ph after probation

• Ensuring the customer experience is maintained to the highest standard at all times.
• Assisting with any kitchen, front of house and back of house cleaning duties.
• To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
• Assisting with clearing tables and maintaining a clean working environment.
• To ensure all labels and prices are correct.
• Maintain awareness of promotions, pricing and product information.
• To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
• Follow food safety, allergen and hygiene procedures at all times.
• Work collaboratively with colleagues to meet service targets and maintain smooth operations.
• To attend all training and development course as requested.
• To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
• To carry out any other reasonable duties as required by management.

Additional Information

• Meal on shift
• Endless tea and coffee on shift
• Enrolment into the WSH pension scheme
• 28days annual leave (plus extra day for your birthday off)
• Enhanced maternity, paternity and family friendly leave with length of service
• Access to everyday discounts and communication portal
• Employee Assistance Programme and qualified Mental Health First Aiders
• Cycle to Work scheme
• Opportunity to develop and further your career in an exciting company