Team Member

Allscreens Nationwide Ltd; Radcliffe; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Flexible shifts

Discounts across brands

Pension

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a part-time Soft Play Team Member for Radcliffe. The role focuses on maintaining a safe, fun area for children, assisting parents, and supporting a welcoming guest experience.

You will answer queries, handle incoming calls, keep the reception area tidy, and help with children’s parties and activities. DBS check may be required per recruitment process.

Qualifications

• Customer-facing experience in a family-friendly environment.
• Ability to work well in a team and adapt to varying guest needs.
• Comfort with managing groups and bustling environments.
• Genuine enthusiasm for working with children.

Responsibilities

• Answer guest queries on products, prices & house facilities/activities.
• Handle telephone enquiries in a warm, friendly manner and accommodate requests.
• Maintain a clean, tidy reception area ready for service at all times.
• Create a fun, safe environment so guests want to return.

Skills

Customer service

Team player

Adaptable

Enjoy working with children

Job description

You’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. It goes without saying that you must love working with children, have a good sense of humour and be a responsible and organised person. Due to the nature of the role, successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check as part of the recruitment process.

WHAT YOU’LL DO IN THIS ROLE:

• Answering guest queries on products, prices & house facilities/activities
• Dealing with enquiries by telephone in a warm & friendly manner, endeavouring at all times to accommodate their requests
• Ensure a clean & tidy environment at all times & ensure that the reception area is tidy & ready for service at all times
• Help create a fun, exciting & safe environment so that every guest leaves wanting to return
• Help run children’s Birthday parties, taking control and interacting with the children
• Face painting & Balloon modelling
• Selling of various food and drink items to guests

WHAT WE LOOK FOR IN OUR SOFT PLAY TEAM MEMBERS:

• Someone who is able to adapt behaviour to different situations
• Who also is able to generate ideas to increase sales/improve standards
• Who also has the ability to work within an already amazing team!
• Someone who has the ability to manage and control large groups of guests.
• Oh and not forgetting, enjoys working with children!

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands.

  Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.

• Wagestream

  – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.

• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Company: Mitchells & Butlers PLC
Salary: Competitive Salary
Hours: Part-time
Location: Radcliffe, M26 1AJ
Job type: Permanent
Posting date: 17 Aug 2026
Closing date: 31 Aug 2026