Team Manager - SD&P

Everywhen; Burgess Hill; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Career progression

CII/ACII qualifications support

Pensions scheme

Wellbeing support

Volunteer day

Spotlight Awards

Job summary

Everywhen is seeking a Team Manager with insurance broking experience to lead a dedicated team, maintain high standards, and build strong, trusted relationships with clients and customers.

You will oversee day-to-day team management, training, appraisals, and performance issues, while delivering a complete commercial broking service, advising on cover options and handling renewals across markets.

Qualifications

• It’s essential that you have insurance broking experience and can offer a commercial experience to existing customers.
• It would be advantageous to have team leader or people management experience.

Responsibilities

• Responsible for the day-to-day management of your team and supporting your Branch Director.
• Responsible for management administration for the broking team (holidays, sickness, absence).
• Implementation of training procedures for new starters of all direct reports within the team.
• Deal with performance issues for the team and conduct matters quickly and appropriately.
• Responsible for setting personal training plans and carrying out appraisals for your direct reports.
• Provide a quality service to existing clients, advising, reviewing, arranging and securing appropriate cover at a competitive premium.
• Deal with new business, mid-term adjustments and renewals in the relevant markets according to company terms and conditions.
• Deal with enquiries promptly, referring the query to the appropriate person when outside your knowledge.

Job description

We’re on the hunt for a Team Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.

As a Team Manager you will be responsible for the day-to-day management of a team and required to manage and maintain in the capacity of your own designated portfolio of clients to the highest standards.

So, what does the role of a Broking Manager here involve?

• Responsible for the day-to-day management of your team and supporting your Branch Director.
• Responsible for management administration for the broking team (holidays, sickness, absence)
• Implementation of training procedures for new starters of all direct reports within the team
• Deal with performance issues for the team and conduct matters quickly and appropriately
• Responsible for the setting of personal training plans and carrying out appraisals for your direct reports
• As part of the Broker role you will provide a quality service to existing clients, covering all aspects of their insurance arrangements; advise, review, arrange and secure the appropriate cover at a competitive premium.
• Deal with new business, mid-term adjustments and renewals in the relevant markets according to company terms and conditions
• Deal with enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience.

What experience does a Broking Services Manager need?

It’s essential that you have insurance broking experience as you will be offering a complete commercial experience to existing customers. You will have the ability to prioritise and organise own workload to ensure deadlines are adhered to. You need to have excellent relationships skills, have enthusiasm and be a problem solver.

It would be advantageous if you have some team leader or people management experience.

Benefits

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.