Team Manager (part-time)

YSS; Worcester; On-site; GBP 28,000 - 40,000; Full time

Job summary

An established charity is seeking a passionate leader to manage teams dedicated to supporting children, families, and vulnerable adults. This role emphasizes operational oversight, strategic input, and fostering an inclusive team culture. You will ensure effective service delivery, compliance with safeguarding standards, and develop partnerships with local stakeholders. Join a forward-thinking organization that values diversity and offers a supportive environment, along with generous annual leave and employee wellbeing plans. If you're ready to make a difference in the community, this opportunity is perfect for you.

Benefits

27 days of annual leave plus bank holidays

Company holidays on Christmas Eve and New Year’s Day

Employee health and wellbeing plans

Occupational sick pay

Monthly supervision and ongoing training

Qualifications

• Proven experience leading service development within charity or community services.
• Strong safeguarding knowledge and excellent communication skills.

Responsibilities

• Manage daily operations and lead practitioners to ensure high-quality services.
• Develop partnerships with local authorities and community organisations.

Skills

Team Management

Communication

Safeguarding Knowledge

Risk Management

Service Development

Education

Relevant qualifications in social work, education, or health

Job description

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Responsible for: Managing a team of Practitioners working with children, families, and adult services.

Working hours: 22.5 hours per week.

Contract Type: Permanent.

Interviews will be conducted between 12 and 23 May 2025.

About YSS

YSS enables people to be emotionally resilient, thrive, and feel they belong to a community. We uphold rights and responsibilities, ensuring dignity and respect.

We are a charity that helps people help themselves, with over thirty years of experience. We support individuals facing barriers and provide community-based services, acting as the 'glue' between at-risk groups and mainstream society.

Our services cater to ages 7 to 70, aiming to break barriers and help individuals reach their potential. Visit www.yss.org.uk for more information.

Job Purpose

Manage daily operations of a portfolio of teams, ensuring high-quality, client-focused services. Lead practitioners, meet performance targets, and support professional development. Focus on caseload management, operational oversight, and staff development.

Key Responsibilities

Team Management

• Leadership & Support: Lead and manage practitioners, providing supervision, guidance, and performance reviews.
• Team Culture: Foster a positive, inclusive, and collaborative environment.
• Communication: Organise regular team meetings for communication and problem-solving.
• Development: Identify training needs and coordinate development opportunities.

Service Delivery

• Oversight: Ensure effective service delivery aligned with YSS’s vision.
• Evaluation: Monitor and improve service effectiveness.
• Compliance: Adhere to legal, ethical, and organisational standards, including safeguarding.
• Contractual Adherence: Meet contractual and performance metrics.
• Caseload Management: Manage a small caseload, providing tailored support.

Partnership and Stakeholder Engagement

• Relationship Building: Develop partnerships with local authorities, social services, and community organisations.
• Representation: Represent YSS at meetings and events.
• Collaboration: Work with stakeholders to advocate for service users and promote YSS’s services.

Operational Management

• Policy Compliance: Ensure team follows policies on safeguarding, data protection, health and safety, and risk management.
• Resource Management: Manage resources efficiently within budget.
• Reporting: Collaborate on reports regarding performance, outcomes, and activities.

Strategic Input

• Strategic Contribution: Contribute to strategic planning and service development.
• Innovation: Identify opportunities for service improvement and innovation.

Safeguarding Responsibility

• Act as Deputy Safeguarding Lead, managing safeguarding concerns and risk assessments.
• Ensure team is trained in safeguarding policies.
• Handle safeguarding incidents and promote a safeguarding culture.

Additional Requirements

• Occasional weekend/evening work may be required.
• Regular travel across the region (Telford, Shropshire, Worcestershire, Herefordshire); access to a car is essential.
• Comply with all organisational policies, including lone working, health and safety, and confidentiality.
• Maintain professionalism and uphold Diversity, Equity, and Inclusion principles.
• Applications from diverse backgrounds are encouraged.
• Adhere to Safer Recruitment practices, including DBS checks and verification of references.
• Must have the right to live and work in the UK.

Person Specification

• Proven experience leading service development within charity, care, or community services.
• Experience delivering or overseeing support services (counselling, education, advocacy, community programs).
• Strong safeguarding knowledge and risk management skills.
• Excellent communication and interpersonal skills, capable of engaging diverse groups and managing sensitive issues.
• Experience working with children, families, and vulnerable adults.
• Experience managing and leading small teams.
• Relevant qualifications in social work, education, health, or related fields.
• Financial awareness, including budget management and resource allocation.

Why work for YSS?

• 27 days of annual leave plus bank holidays.
• Company holidays on Christmas Eve and New Year’s Day.
• Employee health and wellbeing plans.
• Occupational sick pay.
• Monthly supervision and ongoing training.