Team Manager, Mental Health SPA Lead

South West London and St Georges Mental Health Trust

Teddington

On-site

GBP 56,000 - 63,000

Full time

4 days ago

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Job summary

South West London and St George's Mental Health NHS Trust is seeking a Team Manager for the Richmond Single Point of Access Team. The role provides operational leadership, coordinating mental health referrals and overseeing day-to-day service delivery to meet KPIs and high-quality standards.

The post involves collaboration with clinical managers and psychiatrists within the MDT, supervising clinicians, and driving service modernisation while maintaining effective governance and performance.

Qualifications

Experience leading a multi-disciplinary team and coordinating referrals.
Strong interpersonal and communication skills.
Ability to manage multiple demands and work autonomously.
Commitment to high performance standards and quality of service.

Responsibilities

To ensure the team provides an effective and streamlined service, implementing National Service Framework directives.
To co-ordinate the day-to-day operational process, to include caseload allocation, management and other duties as appropriate.
To provide supervision on clinical caseloads and ensure that all team members have appropriate clinical supervision and Development Review.
To ensure team members adhere to relevant professional code of conduct, keep up to date and meet professional requirements, in conjunction with the professional leads.
To act as professional supervisor where appropriate.
To ensure the Trust policies on staff supervision, health and sickness, safety and equal opportunities are adhered to, and ensure that all staff absence (including the doctors) is recorded through an agreed team procedure.
To implement clinical and corporate governance at team level.
To maintain responsive and effective financial management within an agreed health care budget and ensuring the Clinical Manager is informed on financial performance.
To ensure the team members (including the doctors) contribute to the activity data collection (including RIO) in accordance with Trust policies and procedures.
To facilitate and enable appropriate communication within the team, between other teams and departments across the Trust, Local Authorities, service users, carers and other relevant agencies.
To contribute to service development by embracing and managing change programmes as identified through stakeholder consultation.
To establish and maintain an effective system for reviewing and monitoring how resources are used.
To work closely with the Clinical Manager and partner agencies in the borough to ensure that the operational policy works effectively and to develop any new protocols required in relation to referral and brief treatments.