Team Manager - Food - Cirencester

Marks & Spencer Plc; Cirencester; On-site; GBP 23,000 - 32,000; Full time

Job summary

Marks & Spencer Plc is recruiting a Team Manager in Food to lead from the front on the shop floor, set the pace, raise standards and inspire your team to deliver standout style, sharp service and strong commercial results.

This isn’t a back-office leadership role; you’ll empower a confident, people-first team in a fast-moving environment and drive great customer experiences and operational excellence.

Qualifications

• Proven leadership experience in fast-paced retail or customer-focused environments.
• Strong commercial awareness with ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confident in having constructive, sometimes difficult conversations.

Responsibilities

• Lead from the front and reshape our stores for the next generation of customers.
• Set the pace, raise standards, and inspire your team to deliver standout style, sharp service and strong commercial results.
• On the shop floor, drive customer-focused operations in a fast-moving environment.
• Role model great service, inclusion and M&S behaviour while leading through change.

Skills

Team leadership

Retail experience

Customer focus

Data-driven decision making

Coaching & development

Change leadership

Job description

Team Manager

Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What we’re looking for

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.