Team Manager - Food - Cirencester

Marks and Spencer; Cirencester; Sur place; GBP 26 000 - 38 000; Plein temps

Résumé du poste

Marks & Spencer is seeking a Team Manager in Food to lead from the front on the shop floor, driving standards, service and commercial results. You will inspire a multi-skilled team, making bold decisions and coaching others to perform at their best in a fast-moving retail environment.

The role requires confident, people-first leadership, with a focus on customer service, inclusion and delivering results the right way.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the ability to use data and insight to drive results.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Confident in having constructive, sometimes difficult conversations.
• Resilient, adaptable mindset with energy to lead through change.
• Digital confidence and willingness to embrace new ways of working.
• Natural role model for great service, inclusion and M&S behavior.

Responsabilités

• Lead from the front on the shop floor, setting the pace and standards.
• Inspire your team to deliver standout service, and strong commercial results.
• Raise the bar, back your people, and take pride in delivering results the right way.

Connaissances

Team leadership

Commercial awareness

Coaching and performance management

Conflict communication

Change leadership

Digital confidence

Customer service excellence

Description du poste

All the details

Team Manager

Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What Success Looks Like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What We’re Looking For

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.