Team Manager - Crawley Extra

Tesco; Crawley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major retail company in Crawley is seeking a dedicated team leader responsible for recruiting, training, and developing staff to deliver exceptional customer service. The role requires strong communication skills and the ability to lead a motivated team while driving sales and ensuring store compliance. Applicants should have a customer-first approach and a passion for developing a high-performing team. This position offers a permanent contract with various benefits, including holiday pay and flexible working options.

Benefits

Holiday starting at 20 days plus personal days

10% off and 15% at pay day weekends

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Colleague networks for diverse backgrounds

Qualifications

• Ability to share knowledge and collaborate with the team.
• Listen and build strong relationships with colleagues and customers.
• Make quick decisions in challenging environments.

Responsibilities

• Recruit and train the best people for your team.
• Coach your team to be passionate and knowledgeable.
• Lead trade activity to grow sales and maximise profit.
• Ensure store safety and compliance.
• Identify root causes with sustainable solutions.

Skills

Great communication skills

Natural and welcoming with customers

Energy and resilience

Integrity

Competitor awareness

Job description

Overview

Tesco UK • Crawley Extra • Permanent • Apply by 26-Sep-2025

Availability Window
Days From time To time Mon 13:00:00 22:00:00 Tue 08:00:00 17:00:00 Wed 09:00:00 18:00:00 Fri 10:00:00 19:00:00 Sat 08:00:00 17:00:00

Tesco:

Contract: Permanent

Shift Pattern: Varies from day to day but are planned in advance

Note: Your offer will be conditional upon providing your bank details before your agreed start date.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with resources to support mind, body and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues from diverse backgrounds
• Read more about the benefits available for colleagues

Responsibilities

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.
• Lead your team in driving trade activity, using expertise to grow sales and maximise profit.
• Lead and build your managers’ knowledge to deliver and sustain Store Change Plan and resource planned activities, ensuring hours are worked where they benefit customers and identifying root causes with sustainable solutions and continual reviews.
• The safety of your colleagues is a top priority; coach the team to use security tools to provide a safer place to work and ensure the store trades legally.

Requirements

• Great communication skills; ability to share knowledge and collaborate with the team to deliver results.
• Natural and welcoming with customers; you listen and build strong relationships with colleagues and customers.
• Energy and resilience to maintain momentum in challenging environments; ability to make quick decisions in the store.
• Energy and drive to deliver beyond expectations and act with integrity in all circumstances.
• Aware of competitors and keen to develop and deliver new initiatives to improve the store for customers.

About us

Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is to "Serving our customers, communities and planet a little better every day". We aim to act as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) at Tesco means everyone should feel represented and able to be themselves at work. We are a place where Everyone’s Welcome.

We welcome chats about flexible working. Talk to us about how we can support you during application and employment.

Accessibility

We are proud to be Disability Confident Leader and committed to an inclusive and accessible recruitment process. For information on accessibility support, please contact us.

Additional information

Please note: Tesco will recruit individuals who have passed the school leaver’s age. For details, please check country-specific requirements. Some roles may have age restrictions for certain shifts or areas. We may close roles earlier than the advertised end date to manage applications. Feedback is available to interviewees.

For more information about us please visit www.tescoplc.com