Team Manager, Catering

TN United Kingdom; Cheadle; On-site; GBP 27,000 - 37,000; Full time

Job summary

An established industry player is seeking exceptional leaders to uphold its legacy and drive future success. This fixed-term role focuses on leading a team to deliver outstanding service in a dynamic retail environment. You will be responsible for motivating your team, ensuring food safety, and managing costs while fostering a culture of improvement and efficiency. With a strong emphasis on leadership and communication, you will play a crucial role in developing your team and delighting customers. Join this innovative firm and enjoy a competitive benefits package, including discounts and a pension scheme, while promoting a healthy work-life balance.

Benefits

Staff Discount

Subsidised Food

Discounts in Local Restaurants

Subsidised Learning

Access to Exclusive Partnership Hotels

Competitive Pension Scheme

Flexible Working

Inclusive Parental Leave Policy

Qualifications

• Strong leadership and communication skills to manage and mentor team members.
• Experience in retail management or front-line customer service management.

Responsibilities

• Motivating and leading the team to deliver exceptional service.
• Ensuring efficiency and productivity within the Partnership.

Skills

Leadership Skills

Communication Skills

Retail Management

Stakeholder Management

Project Management

Job description

Job Summary:

Our Partners have been delighting our customers for 150 years, and we need exceptional leaders to continue our legacy and propel us into the future. As ambassadors for the John Lewis Partnership, you'll develop and uphold our reputation.

Job Description:

Please be aware this is a fixed-term opportunity until May 2025.

Duties and Responsibilities:

As Partners—members of the Partnership—it's our responsibility to ensure our success for the future. We proactively seek opportunities to improve the way we work, taking action to ensure the Partnership is efficient and productive. This ethos is shared by every Partner and will be part of your role as well.

Taking full responsibility for motivating and leading your team, you'll deliver our John Lewis Food offer with a focus on sales, service, food safety, and cost control.

Job Requirements:

You will manage and mentor your Partners to perform at their best. Your passion for selling will help you develop and coach Partners while delighting our customers. You should possess strong leadership and communication skills, which you'll demonstrate when taking on responsibilities such as Duty Manager and Deputy Head of Branch.

Desirable experience, skills, and qualifications:

• Retail Management or front-line customer service management
• Stakeholder Management
• Project Management

Additional Information:

As a Partner, you will enjoy our benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels, and more.

You will receive a 25% discount at John Lewis and 20% at Waitrose. The Partnership offers a competitive pension scheme with contributions matched up to 8% of pay. We promote a healthy work-life balance, well-being, flexible working, and an inclusive parental leave policy. Find out more about these benefits on our website.

Application Considerations:

• This role requires a 2-year reference check as pre-employment screening.
• Vacancies may close early if we receive high application volumes; apply early.
• Print the job description now if needed.
• Ensure your CV is up-to-date.

Additional Details:

• Pay: £27,500 - £36,500 annually
• Scheduled weekly hours: 37.5
• Worker Type: Temporary Partner (Fixed Term)
• Job Level: Partnership Level 8
• Hours of Work: Full-time, 37.5 hours/week on a rota, including some weekends

At the John Lewis Partnership, we embrace diversity. Be yourself—you're at your best when you are.