Team Manager- 20 Hours

Boux; Glasgow; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Discounts across Boux Avenue

Social events

Generous holiday entitlement

Job summary

Boux Avenue in Glasgow is seeking a Team Manager to drive sales and deliver exceptional service. You will support the Store Manager to recruit, develop and motivate the team, champion the Boux brand, and act as a store ambassador.

You will lead by example, manage stock and admin, coach colleagues to meet goals, and help deliver the Balanced Score Card objectives. The role suits someone with retail management experience, passion for service, and strong communication in a fast-paced environment.

Qualifications

• Proven experience within retail management - supervisor level or above
• Demonstrated passion and ambassadorial ability for the Boux brand
• Experience in a fast-paced multi-tasking environment
• Track record of delivering exceptional customer service
• Ability to motivate and utilise team strengths to boost effectiveness
• Strong scheduling, planning and adaptability to unexpected changes

Responsibilities

• Maximise sales through excellent selling and service
• Support Store Manager to recruit, develop and motivate the team
• Act as Boux brand ambassador and inspire others
• Maintain stock, security, admin, cost control, H&S and shrinkage controls
• Introduce promotions, loyalty schemes and bra fit enthusiastically
• Provide timely feedback on goals and objectives to colleagues
• Coach colleagues to deliver Boux Avenue shopping experience
• Support Store Manager to drive Balanced Score Card objectives

Skills

Retail management

Team motivation

Customer service

Communication skills

Scheduling

Adaptability

Job description

What will your duties be as a Team Manager?

• Maximise sales, through the delivery of excellent selling & service
• Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours
• Display a passion in the brand by being an ambassador for the brand & inspire others within the team to deliver the same
• Follow up and maintain all management controls that are in place including; stock, security, admin, cost control, H&S and shrinkage at all time
• Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers
• Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives
• Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently
• Support the Store Manager to drive and deliver Balanced Score Card objectives

What are we looking for in you?

• Proven experience within retail management - supervisor level or above
• Passion, enthusiasm for the Boux brand and the ability to become an ambassador for the brand & inspire others within the team to deliver the same
• Experience within a fast-paced multi-tasking environment
• Experience delivering exceptional customer service
• Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team
• Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time
• Ability to react quickly to change and implement it positively
• Clear strong communication skills

Are there any benefits?

In return you will be offered a competitive salary, generous holiday entitlement, fun working environment with regular social events and generous discounts across Boux Avenue, Ryman and Robert Dyas brands.