Team Manager

Retail Human Resources plc; Oxford; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Employee benefits package

Job summary

Retail Human Resources plc is seeking a Team Manager for a premium lingerie retailer at Oxford's Westgate store. You will lead a team of 16, drive sales and customer experience, and collaborate with store leadership to achieve targets.

This role offers a salary of £28,300 and a benefits package, with a 39-hour week and opportunities for development and progression in a fast-growing retail business.

Qualifications

• Experience leading retail teams in a supervisory or management capacity.
• Strong coaching and people development skills.
• Energetic, positive, hands-on management style.
• Commercial awareness with ability to drive sales and KPIs.
• Passion for delivering exceptional customer service.
• Proactive approach and ownership mindset.

Responsibilities

• Lead, motivate and coach a team to deliver outstanding results.
• Drive sales performance through excellent customer service and commercial awareness.
• Support recruitment, training and people development initiatives.
• Create a positive and engaging store culture.
• Manage day-to-day store operations and maintain high visual standards.
• Lead by example on the shop floor.

Skills

Team leadership

Coaching

Sales driven

Customer service

People development

Job description

Team Manager | Oxford Westgate Shopping Centre | £28,300 + Benefits

Exciting Opportunity with a Leading Premium Lingerie Retailer

Are you an energetic and inspiring retail leader looking to take the next step in your management career? We're recruiting for a Team Manager to join a thriving store in Oxford's prestigious Westgate Shopping Centre.

This is a fantastic opportunity to join a highly successful retail business that has delivered strong turnover growth year-on-year for the past three years, with the Oxford store

The Role

As one of two Team Managers, you'll play a key role in driving commercial performance, delivering exceptional customer experiences, and developing a high-performing team. Reporting into the Assistant Manager and Store Manager, you'll help lead a team of 16 colleagues, ensuring the store consistently exceeds expectations.

What You'll Be Doing

• Leading, motivating and coaching a team to deliver outstanding results
• Driving sales performance through excellent customer service and commercial awareness
• Supporting recruitment, training and people development initiatives
• Creating a positive and engaging store culture
• Managing day-to-day store operations and maintaining high visual standards
• Acting as a role model on the shop floor, leading by example and inspiring the team

What We're Looking For

• Previous experience in a supervisory, team leader or management role within retail
• A natural people leader with strong coaching and development skills
• High energy, positivity and a hands-on management style
• Commercial awareness with the ability to drive sales and KPIs
• Passion for delivering exceptional customer service
• A proactive approach and willingness to take ownership

Package

• Salary: £28,300
• £13.96 per hour
• 39 hours per week
• Excellent development and progression opportunities

• Employee benefits package

  Reference: PH - TM - 001