Team Manager

Haringey Council; Greater London; Hybrid; GBP 54,000 - 57,000; Full time

Benefits offered by this job

Up to 31 days leave + bank holidays

Hybrid working opportunities

Health and wellbeing support

Local government pension scheme

Discount schemes across leisure and文化

Job summary

Haringey Council is seeking an experienced Team Manager to lead the Support and Wellbeing Service for older residents in sheltered housing and community schemes. You will oversee Hub Coordinators and Wellbeing Officers, ensuring high-quality, person-centred support that promotes independence and wellbeing.

You will drive service performance, monitor KPIs, handle complaints, and contribute to strategic planning across Housing Management. A hybrid working arrangement may be available.

Responsibilities

• Lead and manage the Support and Wellbeing Service for older residents in sheltered housing and community schemes.
• Monitor performance, manage complaints, and ensure high-quality, person-centred support.
• Drive service improvement, policy development, and compliance with quality standards.

Job description

Job Description

Contract terms

Starting salary: PO5 (£53,919 – £57,150)

Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR

Hours per week: 36 per week

Contract type: Permanent

Closing date: Sunday, 1ST November 2026 at 23:59

Expected interview date: W/c 16th November 2026

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About The Role

We are looking for an experienced and inspirational Team Manager to lead our Support and Wellbeing Service for older residents living in sheltered housing and community-based good neighbour schemes. Reporting to the Head of Service, you will provide leadership to Hub Coordinators and Support and Wellbeing Officers, ensuring residents receive high-quality, person-centred support that promotes independence and wellbeing. You will be responsible for driving service performance, monitoring key performance indicators, managing complaints, overseeing support planning and risk management and ensuring the service meets recognised quality standards. The role offers an excellent opportunity to shape service delivery, lead continuous improvement initiatives and contribute to strategic planning across Housing Management.

About The Team

You will join a dedicated and passionate team committed to improving outcomes for older people across the borough. Working closely with Hub Coordinators, Support and Wellbeing Officers, Housing colleagues, health professionals, social care partners, and community organisations, the team delivers responsive support services that help residents remain safe, independent and connected to their communities. The service is focused on collaboration, innovation and achieving excellent outcomes for residents while maintaining high standards of performance and customer experience.

About You

To be successful in this role, you will have substantial experience of managing teams within a housing, support, health, or social care environment and a proven ability to lead staff to deliver against challenging performance targets. You will possess excellent written and verbal communication skills, with the ability to influence a wide range of stakeholders and produce high-quality reports. We are particularly interested in candidates who can demonstrate experience of managing complex workloads, developing and reviewing policies and procedures, interpreting legislation and guidance, implementing service improvements and leading organisational change. You will have a strong understanding of the health and social care agenda for older people, be able to translate legislation into practical action and have the ability to think strategically while remaining hands-on and operational when required

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

• a leave entitlement of up to 31 days + bank holidays
• potential hybrid working opportunities
• health and wellbeing support
• a generous local government pension scheme
• a range of discount schemes across leisure and culture that provide both financial and money-saving discounts

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications.

If you have any questions about the status of your application, please contact [e-mail]