Team Manager

Primark Stores Limited; Croydon; On-site; GBP 33,000; Full time

Job summary

Primark is seeking a Team Manager in Croydon to lead a dynamic retail team. This role requires strong leadership skills and a focus on team motivation to enhance customer experience. The ideal candidate will thrive in a busy environment while collaborating with their management team. Enjoy a competitive salary, generous benefits including 31 days of annual leave, and the opportunity for personal growth in a well-established global business.

Benefits

31 days annual leave

Pension

Qualifications

• Leadership experience in a retail setting is required.
• Skills in coaching and motivating teams to enhance customer experience.
• Organizational skills and a focus on building strong relationships.

Responsibilities

• Support the daily running of the store and be responsible for an allocated department.
• Organize and motivate a team of Retail Assistants to optimize sales.
• Drive personal development through digital learning and team coaching.

Skills

Leadership

Teamwork

Commercial Awareness

Problem Solving

Job description

Location: Primark Croydon
Salary: £32,222 (with 31 days annual leave & pension)
Contract: Full-Time, Expected End Date: 17/01/2026, 5 days out of 7

BECAUSE TOMORROWS RETAIL IS IN MY HANDS.

A people-first culture where you can work with impact. A business that continues to grow and invest creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark.

Our colleagues are the heart of everything we do – we’re caring, dynamic and we succeed together. The Team Manager role is at the forefront of this. There’s real accountability and ownership, we give our managers freedom within a framework, which means you can shape your team’s development and encourage a fast, efficient, enjoyable customer experience.

What you’ll do

At Primark we do retail our way…so here is a taste of what you can expect in the role.

• Collaborate with the rest of the management team to support the daily running of the store.
• Responsible for an allocated section or department of your store – including commercial planning, stock management, planograms, creating visual impact and of course sales.
• Oversee till areas or fitting rooms when required.
• Organise your team of Retail Assistants, setting tasks daily.
• Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.

What you’ll bring

Inspiring the team to deliver an amazing customer journey requires a bold team player to take the reins. Here’s what we need from you:

• Leadership experience and coaching skills – ability to influence your team to communicate, engage and challenge whilst keeping the customer at the forefront of your actions.
• Driver of performance through commercial awareness and talent development.
• Focus on building strong relationships to enhance employee culture and well-being.
• Excellent organisational skills and the ability to problem-solve.

Excited? Good. Because it’s energising to put your skills to work in a growing global business committed to helping people express themselves – and feel a sense of belonging.

Apply to make an impact as a Team Manager and be welcomed to the wide world of Primark.

THIS IS RETAIL OUR WAY! APPLY NOW.

Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail]