Team Leader, Youth Mentors & Development

Accord Appointments Ltd; Hounslow; On-site; GBP 30,000 - 42,000; Full time

Job summary

Accord Appointments Ltd is seeking an ambitious Team Leader to manage a group of Mentors and Programme Coordinators, driving development and delivering high-quality support to young people across the local area.

You will lead with energy and empathy, building a culture of achievement while guiding your team through challenging situations. This role is office-based with regular travel across the local area.

Qualifications

• Experience leading, coaching or supervising people in employability, youth services, customer service, welfare-to-work or similar target-driven environments.
• Experience in coaching, mentoring, employment, recruitment, resourcing, youth work, education or training is valuable.
• Ability to develop others, motivate teams and drive performance using data and insights.

Responsibilities

• Lead, coach and develop a team of Mentors and Programme Coordinators.
• Create a positive culture where people feel valued and motivated.
• Help the team turn intentions into measurable results.
• Use performance data to spot opportunities and drive improvement.
• Conduct regular one-to-ones, observations and development conversations.
• Ensure participants receive the right support at each stage of their journey.
• Build strong relationships with employers, partners and local stakeholders.
• Share ideas and best practices to continually improve the service.
• Recognise high performance and address challenges when needed.
• Champion inclusion, safeguarding, quality and outstanding participant experiences.

Skills

Team leadership

Coaching

People development

Data-driven decisions

Stakeholder management

Job description

Accord Appointments Ltd is seeking an ambitious Team Leader to manage a group of Mentors and Programme Coordinators, driving development and delivering high-quality support to young people across the local area.

You will lead with energy and empathy, building a culture of achievement while guiding your team through challenging situations. This role is office-based with regular travel across the local area.