Team Leader/Supervisor

Rezoomo; Newry; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Complimentary coffee on shift

Employee discounts

Ongoing training

Career progression

People-focused culture

Job summary

Costa Coffee Ireland & Northern Ireland is seeking a Team Leader / Supervisor to guide frontline staff at the Damolly Retail Park store in Newry. This stepping-stone role offers hands-on leadership, a focus on customer service excellence, and a clear pathway to Store Manager.

Join a vibrant, people‑focused team and gain coaching experience with real responsibility. We provide ongoing training, employee discounts, free coffee on every shift, and a supportive environment designed to help you grow

Qualifications

• Leadership and coaching experience required or demonstrated.
• Strong organisational and operational management abilities.
• Customer-focused with people leadership capabilities.

Responsibilities

• Lead frontline staff and drive excellent customer service.
• Support store operations and training for new team members.
• Collaborate with management to achieve store goals.

Skills

Leadership

Coaching

Job description

• Damolly retail PArk, Armagh Road, Newry, UK
• Full time, Permanent

Who We Are

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.But first, let’s start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co

Costa Coffee Ireland & Northern IrelandWe've 50 years' experience of crafting the finest quality coffee. From revolutionary methods and commitment to quality to unforgettable successes that have made Costa Coffee the Nation’s Favourite* coffee shop, our story is as unique as our coffee.But first, let’s start with how every good story should. At the very beginning.The Costa Coffee story began back in 1971 when Sergio and Bruno arrived in London with a burning desire to make great tasting co Show more

Skills and attributes

• Leadership & Coaching
• Organisational & Operational Management

Description

Team Leader / Supervisor – Your Journey Starts Here!

The Role:
This is a stepping-stone, not a stopgap. As a Team Leader, you’ll develop essential leadership skills, gain valuable hands‑on experience, and be supported every step of the way. Whether your goal is to run your own store or move into a regional role, we’ll help you get there.

Why Join Us?

• A recognised pathway to Store Manager and beyond
• Coaching and development from experienced leaders
• A people‑first culture where your contribution is valued
• Real responsibility and plenty of room to grow

What We Offer:

• Complimentary handcrafted coffee on every shift
• Employee discounts across all Costa locations
• Ongoing training and leadership development
• Opportunities to progress into management
• A vibrant, supportive, and people-focused work culture

Make it Yours:

This role is based in Costa Coffee, Damolly Retail park. Free parking available on site!!

Costa Coffee is an Equal Opportunity Employer