Team Leader (Sterile Services, EDU, QI)

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Flexible working hours

On-site nursery

Wagestream access

Staff discounts

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust seeks a Sterile Services Team Leader to oversee a team ensuring safe, efficient reprocessing of instruments and endoscopes. The role includes weekend shifts, rostering, and supporting clinical service providers.

You will manage sickness absence, conduct appraisals, and contribute to staff training while upholding PRIDE values and NHS standards. This is a full‑time position based at NNUH.

Qualifications

• Demonstrate competency in emergency procedures (e.g., Majax/Fire).
• Report all incidents/accidents involving staff or users with accurate statements.
• Undertake staff appraisals and return-to-work sickness interviews.
• Assist in basic training and further training of Sterile Services staff.
• Determine and allocate overtime duties as required.

Responsibilities

• Lead and manage a team within Sterile Services Department (SSD).
• Ensure day-to-day operations run safely, efficiently and within policy.

Skills

Team leadership

Staff management

Health & Safety

Staff training

Emergency procedures

Tools

Oracle EP2P

Job description

Company: Norfolk and Norwich University Hospitals NHS Foundation Trust

A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.

The Sterile Services department (SSD) provides essential services of reprocessing surgical instruments and Endoscopes for use in wards and departments within the trust and outside practices.

As an SSD Team Leader the post holder will have the opportunity to work within a friendly and skilled team, providing essential support to clinical service providers.

To be responsible for a team of staff employed in Sterile Services Department (including EDU & QI).

To be accountable for the day to day running of the team and ensuring that accepted standards are met and procedures and practices are carried out accordingly.

To ensure that clinical procedures within the Norfolk & Norwich University Hospital NHS Foundation Trust are supported with disinfected/sterilised equipment delivered effectively, efficiently and economically.

To respond positively to new, changing and growing customer requirements and expectations.

To support the delivery of a high quality, safe and compassionate healthcare service. All staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence.

The successful candidate will be required to work a weekend rostering structure and 2 Bank Holidays in the year.

This role is for working a rotation of evening and night shifts 14:00 – 22:00 and 22:00 – 06:00. With an option for a fixed night shift depending on service needs.

• Take all steps possible to safeguard the welfare and safety during working hours of staff in the department, and to be aware of the Health & Safety at work act 1974.
• To comply with the requirements of the Health & Safety Legislation, COSHH Regulations and Universal Precautions. To be aware of and observe the Trust’s policy with regard to Smoking and the Consumption of Alcohol.
• Demonstrate competency in participating in emergency procedures e.g. Majax/Fire.
• Report all incidents and accidents involving staff /user and complete accurate statements and reports.
• Requisition of consumable items using Oracle EP2P
• First line management of sickness/ annual leave
• To be responsible for conducting return to work sickness interviews.
• To undertake staff appraisals.
• To assist in basic training of new members of staff and to assist in the further training of Sterile Services employees and other staff where appropriate.
• To determine and allocate overtime duty where indicated

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Multi Faith prayer room at NNUH Colney Lane site
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

This advert closes on Monday 19 Oct 2026

Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust