Team Leader (Specialist)

Booths; Lytham; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Discount card, 25% off Café and Hot/Me

Shopping discounts with BoothsBenefits

Wellbeing support

Pension

Job summary

Booths is seeking a Team Leader (Specialist) for Café and Counters at Haven Road, Lytham. You will lead a frontline team, coordinate rotas, and ensure an exceptional customer experience across Café and Fresh Food Counters.

The role requires managing shifts, maintaining safety records, and standing in as duty manager when needed. A strong focus on people, product and place underpins all activities.

Qualifications

• Experience leading a retail team and managing shift rotas.
• Strong customer service orientation and communication skills.
• Ability to motivate and develop team members.

Responsibilities

• Oversee the team and set shift goals, guiding staff to achieve them and leading by example.
• Review safety and legal records to ensure daily completion on shifts.
• Act as duty manager in the absence of senior management; work across Café and Fresh Food Counters.

Skills

Team leadership

Customer focus

Shift planning

People management

Job description

Team Leader (Specialist) -Café/Counters

Rate: £13.80

Location: Haven Road, Lytham,Lancashire, FY8 5EG

Hours: 36.75 hours per week

ContractType: Permanent

Closing date: 02/10/26

Working pattern: This is a full time position with a contract of 36.75 hours per week. As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.

You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.

The Role:

Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Team Leader you will oversee the functionality of a team by determining the goals that colleagues will work towards each shift, providing guidance, instruction on how to approach a task and leading by example. You will be responsible for the review of safe and legal records to ensure daily completion on your shifts. In the absence of senior management you will have the responsibility of duty manager of the store. As a Specialist Team Leader you will be working across our Café and Fresh Food Counters.

About

At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.

We believe in three things: People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.

Working for us has great rewards:

• Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
• Shopping discounts with my Booths benefits
• Wellbeing support
• Pension

Job Description

Team Leader (Specialist)

Please Note: If we receive a significant number of applications then wemay close applications for this vacancy earlier than the advertised closing date.