Cafe & Counter Specialist Team Leader

Booths; Lytham; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Discount card, 25% off Café and Hot/Me

Shopping discounts with BoothsBenefits

Wellbeing support

Pension

Job summary

Booths is seeking a Team Leader (Specialist) for Café and Counters at Haven Road, Lytham. You will lead a frontline team, coordinate rotas, and ensure an exceptional customer experience across Café and Fresh Food Counters.

The role requires managing shifts, maintaining safety records, and standing in as duty manager when needed. A strong focus on people, product and place underpins all activities.

Qualifications

• Experience leading a retail team and managing shift rotas.
• Strong customer service orientation and communication skills.
• Ability to motivate and develop team members.

Responsibilities

• Oversee the team and set shift goals, guiding staff to achieve them and leading by example.
• Review safety and legal records to ensure daily completion on shifts.
• Act as duty manager in the absence of senior management; work across Café and Fresh Food Counters.

Skills

Team leadership

Customer focus

Shift planning

People management

Job description

Booths is seeking a Team Leader (Specialist) for Café and Counters at Haven Road, Lytham. You will lead a frontline team, coordinate rotas, and ensure an exceptional customer experience across Café and Fresh Food Counters.

The role requires managing shifts, maintaining safety records, and standing in as duty manager when needed. A strong focus on people, product and place underpins all activities.