Customer Assistant (Specialist)

Booths; Kirkby Lonsdale; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Discount card

Booths benefits

Wellbeing support

Pension

Job summary

Booths is hiring a Specialist Customer Assistant to join our Counters team in Kirkby Lonsdale. You will focus on delivering excellent customer service while handling and preparing fresh foods at our counters.

The role requires weekend availability and a willingness to work at least one late night per week. This part-time position offers 30 hours weekly with formal training provided to ensure safety and quality in handling meat, fish, and dairy products.

Qualifications

• Experience in customer service is preferred.
• Ability to handle raw meat, fish and dairy products with care.
• Friendly, polite, and approachable manner essential due to high customer interaction.

Responsibilities

• Handle and prepare raw meat, fish, and dairy products.
• Engage with customers to enhance their shopping experience.
• Work on Counters with training provided to perform duties effectively.

Skills

Customer service

Food handling

Safety awareness

Job description

Customer Assistant (Specialist)

Rate:£12.80

Location: Dodgson Croft Road, Kirkby Lonsdale,Cumbria, LA6 2HG

Hours: 30 hours per week

ContractType: Permanent

Closing date:23/09/26

Working pattern

This is a part time position with a contract of 30 hours per week. You must be able to work at least one day at the weekend.

As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn’t mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.

You will have at least 2 weeks’ notice of when your shifts will be. If you can’t exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.

The Role - Counters

Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working on our Counters.

As part of our Counters team, you will be working on our Fresh Food Counters. You will handle and prepare raw meat, fish, and dairy products and you will need to use knives as part of your duties . You will have high degree of customer interaction and should therefore have a friendly, polite and approachable manner. We will provide full training to ensure you can carry out this role effectively.

About

At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best.

We believe in three things:People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.

Working for us has great rewards:

• Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
• Shopping discounts with my Booths benefits
• Wellbeing support
• Pension

Rate

Under 18: £10.30

18 – 20 years: £10.94 p/h

21+: £12.80 p/h

Job Description: Customer Assistant (Specialist)

Please Note:

If we receive a significant number of applications then we may close applications for this vacancy earlier than the advertised closing date.