Customer Assistant (Specialist)

Booths; Kendal; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discount card

Wellbeing support

Pension

Staff discounts

Job summary

Booths Kendal is seeking a Specialist Customer Assistant to focus on delivering outstanding customer service across our Café and Counters. You will assist customers, handle food preparation, and ensure high standards of cleanliness and presentation in a busy retail environment.

The role is part-time (22.5 hours weekly) with a pattern that includes one late-night and one weekend day. Training will be provided to help you excel in a welcoming store culture that values People, Product, and Place.

Qualifications

• Must be over 18 to apply.
• Part-time role with 22.5 hours per week.
• Experience in retail and customer service is preferred.
• Full training provided.
• Availability for one late night and one weekend day per week.

Responsibilities

• Assist customers across Café and Counters.
• Prepare food and serve customers.
• Maintain cleanliness and hygiene.

Skills

Customer service

Retail experience

Teamwork

Flexible hours

Job description

Customer Assistant (Specialist)

Rate: £12.80

Location: Wainwright's Yard, Kendal, LA9 4DP

Hours: 22.5 hours per week

ContractType: Permanent

Closing date: 19/09/26

Please note: You must be over the age of 18 to apply for this position

Working pattern

This is a part time position with a contract of 22.5 hours per week.

As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours. For example, if you were on a 10-hour contract, we would ask for 15 hours of availability. This doesn't mean you will work 15 hours (unless there is overtime available, and this may be offered to you) but your shifts may be placed anywhere within the availability you provide. This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week. With this role being in Retail, you must also be available to work one late night and one weekend day per week.

You will have at least 2 weeks’ notice of when your shifts will be. If you can't exactly match the hours and days we are looking for, this can be discussed. We are always happy to hear from you.

The Role - Counters/Café

Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Specialist Customer Assistant, you will be working across our Café and Counters.

As a member of our Counters team, you will work with a variety of meat, fish, and dairy products, ensuring all items are handled and prepared to the highest standards. Within our café, you will be responsible for food preparation, serving customers at the tables, and maintaining exceptional standards of cleanliness and hygiene at all times. Full training will be provided.

About

At Booths, you're more than an employee, you're part of the family. We've been family-run since 1847, and that spirit runs through everything we do. When you join our team, you'll feel supported, valued, and inspired to be your best.

We believe in three things: People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.

Working for us has great rewards

• Discount card, 25% off Café, lunchtime and Hot Counter, 20% off Meat, Fish, Fruit and Vegetables, 10% off Licensed,15% off everything else
• Shopping discounts with my Booths benefits
• Wellbeing support
• Pension

Rate

18 - 20 years: £10.94 p/h

21+: £12.80 p/h

Job description: Customer Assistant (Specialist)

Please Note: If we receive a significant number of applications then wemay close applications for this vacancy earlier than the advertised closing date.