Team Leader - Sales Support

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company is seeking a Team Leader for their Sales Support team in Newcastle-upon-Tyne. This role focuses on improving processes and maintaining high service standards, requiring a proven leader with a strong analytical mindset and proficiency in Microsoft Office. The position offers a vibrant workplace with excellent facilities.

Benefits

Free onsite gym membership

Plenty of free onsite parking

Woodland walks

Qualifications

• Proven team leadership in operations, customer service, or finance.
• Experience implementing process improvements.

Responsibilities

• Lead the Sales Support team to maintain high service standards.
• Identify technical and manual process improvements.
• Support staff development and adherence to workplace standards.

Skills

Analytical mindset

Problem-solving

Commercial awareness

Microsoft Office proficiency

Job description

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Team Leader - Sales Support, Newcastle-upon-Tyne, Tyne and Wear

Client: The Curve Group

Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We have an excellent opportunity for a dedicated and detail-oriented individual with a passion for technology, identifying and improving processes. Our client is based in lovely countryside offices, offering an on-site gym (with a free membership!), plenty of free onsite parking, and woodland walks!

As Team Leader, you will play a crucial role in supporting the day-to-day operations of our sales support team. You will work closely with the Operations Manager and Director to ensure a smooth and efficient workflow, and uphold the highest standards of professionalism and confidentiality.

Role Objective

Lead the Sales Support team to maintain high service standards, improve workflows, support commercial operations, and implement meaningful process improvements. Serve as the link between support staff and senior leadership.

Key Responsibilities include:

• Supporting and overseeing our internal team processes to ensure optimum performance, identifying both technical and manual process improvements
• Maintaining and increasing business efficiencies companywide
• General support for reporting requirements across the business
• Supporting staff development and adherence to workplace standards

Candidate Profile

• Proven team leadership in operations, customer service, or finance
• Analytical mindset with strong problem-solving and commercial awareness
• Highly proficient in Microsoft Office (especially Excel)
• Experience implementing process improvements