Team Leader, Pubs & Bar Operations

Greene King; Hitchin; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

33% discount on food and drink

50% discount at Greene King Inns

Free employee assistance program

Wagestream access

Job summary

A prominent hospitality provider in Hitchin seeks a Team Leader to lead and support the team in delivering exceptional customer experiences. You'll ensure high service standards and handle operations efficiently during busy shifts. Ideal candidates are detail-oriented, adaptable, and possess strong teamwork skills. This role comes with competitive benefits, including generous discounts and career development opportunities.

Qualifications

• Experience in a fast-paced hospitality environment is preferred.
• Ability to think on your feet and handle challenges.
• Positive can-do attitude and willingness to lead.
• Understanding of maintaining safety and cleanliness in the bar.

Responsibilities

• Lead the team to ensure smooth operations during shifts.
• Maintain high standards of service and customer satisfaction.
• Assist in resolving issues when management is absent.
• Organise and coordinate tasks during busy periods.

Skills

Attention to detail

Customer service

Adaptability

Teamwork

Job description

A prominent hospitality provider in Hitchin seeks a Team Leader to lead and support the team in delivering exceptional customer experiences. You'll ensure high service standards and handle operations efficiently during busy shifts. Ideal candidates are detail-oriented, adaptable, and possess strong teamwork skills. This role comes with competitive benefits, including generous discounts and career development opportunities.