Team Leader - Leeds

Clear Destination Inc.; Leeds; Hybrid; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Salary £15.12/hour

33 days annual leave incl. BHs

Simply Health Plan

Employee Assistance Programme

Group life assurance

Free parking

Company Pension

Long Service and Staff Awards

Job summary

Brainkind in Leeds is seeking a Support Services Team Leader to lead and develop a team of care staff, ensuring high-quality, person-centred support for service users at a dedicated location.

The role involves line management, liaising with external agencies, and coordinating rotas, training and safety audits in a busy care environment. The position offers a competitive hourly salary and full-time hours.

Qualifications

• MS Office skills including Word, Excel and Outlook.
• NVQ / QCF Level 3 HSC or willingness to work towards within 12 months.
• Experience in a care setting.
• Knowledge of care standards, health and safety and food hygiene.
• Flexible, adaptable and able to prioritise and organise workload.
• Customer-focused and professional attitude.

Responsibilities

• Provide line management to a designated team of staff at a location.
• Lead and develop a team of support workers to meet service user needs.
• Establish professional relationships with stakeholders to support Brainkind’s reputation.
• Lead health and safety duties and contribute to audits.
• Plan and organise staff rotas, annual leave and training.
• Monitor day-to-day spending and manage resources at the location.

Skills

MS Office

Outlook

Excel

Word

Internet navigation

Customer focus

Education

NVQ / QCF Level 3 HSC

Job description

Support Services Team Leader - Leeds

Location: Daniel Yorath House

Salary: £15.12 per hour

Hours: 35 Hours per week

About us:

Brainkind supports people with an acquired brain injury and complex needs such as cognitive, physical, and/or emotional difficulties, including physical and verbal aggression, impaired social functioning, and disinhibited behaviour.

Our highly skilled team offer compassionate and specialised person-centred care, in a safe and
modern environment.n.

MAIN PURPOSE

• To contribute to and have responsibility for providing quality social and vocational support services for service users within a specified group at a specified location or group of locations.
• To lead, supervise and develop a team of support workers to ensure the needs of the service users are met according to their individual support plan in line with company policy and procedures and regulatory standards.

MAIN TASKS AND RESPONSIBILITIES

The Team Leader is expected to be fully competent in all aspects of the Support Worker.

• Establish and maintain professional relationships with stakeholders in order to compliment and contribute to the positive reputation of the company.
• To provide line management to a designated team of staff within a specified group at a location or group of locations within the allocated division.
• To undertake any reasonable traveling requirements in order to fulfil the tasks and responsibilities of the role. This may include supporting other locations within the Division as required.
• To set and communicate high standards of care and professional conduct within the team supervised.
• To lead and support compliance with Brainkind quality audits.
• To lead and support in health and safety duties as appropriateTo contribute information for the accurate notification of incidents/accidents/safeguarding as appropriate.
• Represent Brainkind at meetings and seminars and any other external events, where appropriate.
• Contributing to effective liaison with stakeholders and external agencies with local authorities, families, advocates, GPs, local safeguarding teams, other DT departments and professionals within the realms of Health and Social Care that have an impact on service provision in consultation with senior colleagues.
• To monitor and be responsible for the day to day spending at the location, to include Trust and service user monies.
• To empower staff and service users to maintain a homely environment.
• To plan and organise in advance staff rotas to include annual leave, training and an appropriate skills mix, ensuring that the staff rota compliments service user needs and individual programmes and meets contractual obligations to commissioners.
• Ensure Administration of Medication is effectively managed, audited, ordered and stored in line with individual service user requirement and Brainkind Policy and Procedures.
• To be responsible and manage in line with local procedures various resources e.g. Walkie Talkies, location keys, IPad and mobile phones etc
• To contribute to the recruitment, selection and induction of support staff.
• To supervise, appraise, develop and train within a designated group of support workers.
• To contribute attend, plan and participate in staff meetings as appropriate.
• To contribute to, monitoring and facilitation of training.
• Comply and contribute to staff management , including capability, grievance , attendance and discipline, including where appropriate the accurate and timely completion of staff timesheets.

About you:

• Excellent working knowledge of Microsoft Office, specifically word, excel, outlook and internet use.
• NVQ / QCF level 3 HSC or willingness to work towards within 12 months
• Previous experience of working in a care setting
• Knowledge of current relevant legislation relating to care standards, health and safety and food hygiene
• Demonstrate ability to be flexible and adaptable in approach, being able to prioritise , plan and organise the work load
• Demonstrating a customer focused approach and a professional attitude
• IT skills including the ability to open and send emails using Outlook, the ability to use Microsoft office and the ability to navigate the internet

Rewards:

You can look forward to excellent benefits, including:

• A salary of £15.12 per hour
• 33 days annual leave inclusive of bank holidays2
• Buy and sell up to 5 days annual leave
• Simply Health Plan; helps to cover the cost of routine healthcare treatments. Further information can be found at www.simplyhealth.co.uk/about-us
• Access to our Employee Assistance Programme (EAP)
• Excellent training and support
• Group life assurance
• Eye voucher scheme
• Free parking
• Company Pension
• Long Service and Staff Awards

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.