Team Leader: Lead Shifts & Deliver Stellar Experiences

Chopstix; Coventry; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% Employee Discount

13.21 Per Hour

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Mortgage Advice

Access to Wages in Advance

Incentive Schemes

Free Meals on Shift

Job summary

Chopstix in the UK is seeking a Team Leader to lead from the front, run shifts, and support the smooth day-to-day operation of the store while delivering great food and customer experiences.

You will coach and inspire your team, drive performance, and ensure a culture of teamwork across all store areas. Flexibility for evenings, weekends, and occasional late nights up to 4am is required.

Qualifications

• Experience in hospitality, retail, leisure, or customer-focused environments.
• Ability to lead or support a team in a fast-paced setting.
• Ownership of shifts and decision-making when needed.
• Passion for delivering great customer service and memorable experiences.
• Hands-on approach across store areas and flexibility to work everywhere.

Responsibilities

• Lead front-of-house shifts and support daily store operations.
• Coach and inspire the team to deliver excellent customer service.
• Drive performance and create a culture of teamwork across all areas.

Skills

Team leadership

Customer service

People management

Communication

Tools

POS systems

Job description

Chopstix in the UK is seeking a Team Leader to lead from the front, run shifts, and support the smooth day-to-day operation of the store while delivering great food and customer experiences.

You will coach and inspire your team, drive performance, and ensure a culture of teamwork across all store areas. Flexibility for evenings, weekends, and occasional late nights up to 4am is required.