Team Leader - Glasgow Braehead

DCK Group; Glasgow; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Free jewellery up to £55/month

No weekend working

Job summary

DCK Group is seeking a Retail Team Leader/Supervisor for Glasgow Braehead on a 35-hour week at £13.71 per hour. This is a permanent role with no weekend working, covering Braehead zone and requiring you to drive with your own vehicle. Start date from January 2027 onwards.

The role is multi-site within the zone; you will lead a team of retail associates, maintain visual merchandising standards, and provide line management support. Android/iOS device and mobile apps proficiency are desirable.

Qualifications

• Supervisory experience in a retail setting is a must.
• Confident and positive with good interpersonal skills.
• Able to work unsupervised with clear instructions.
• Smart personal presentation as ambassador for brands.
• Driver with own vehicle to cover the zone.

Responsibilities

• Be host and customer-focused with a friendly, professional attitude.
• Maintain high standards of product presentation and visual merchandising.
• Provide line management support to a team of retail associates.
• Follow operational processes for a safe, efficient store environment.
• Use scheduling app on a mobile device to access appointments.

Skills

Retail supervision

Team leadership

Customer focus

Visual merchandising

Mobile apps savvy

Job description

Role Title – Retail Team Leader/Supervisor - Glasgow Braehead

35 hours per week- £13.71 per hour

This is a permanent role.

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Next and many more!

Our Retail Supervisorsare key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

* Competitive rates of pay

* Free jewellery - up to £55 per month

* No weekend working

This will be on a 35 hour contract per week, Monday to Friday.

7 Monday, 7 Tuesday, 7 Wednesday, 7 Thursday, 7 Friday

Pay rate is £13.71per hour.

Location: You will cover the zone of Braehead

Start date will be from January 2027 onwards

This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role -

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands

• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales

• Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.

• Follow all operational processes and policies, ensuring an efficient and safe working environment

• Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

The experience we are looking for:

• Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.

• Confident & positive with good interpersonal skills

• Happy to work unsupervised, following written & visualinstructions

• Has a great standard of personal presentation as anambassador for our brands

• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.

• Access to a device with the operating system of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later

• Confident with the use of Mobile software and Apps