Team Leader - Cheshunt

DCK Group; Broxbourne; Sur place; GBP 16 000 - 22 000; Plein temps

Avantages offerts par ce poste

Competitive rates of pay

Free jewellery - up to £55 per month!

Mileage and parking expenses paid (T&C

No weekend working

Résumé du poste

DCK Group is seeking a Retail Team Leader/Supervisor for coverage in the Cheshunt area. The role is 35 hours per week with a pay rate of £13.71 per hour, covering a multi-site zone. You must drive and have access to your own vehicle to fulfill duties across locations.

Being tech-savvy is a plus as we use several apps to streamline scheduling and store operations. No weekend working is offered for this role, with focus on professional customer service and strong merchandising.

Qualifications

• Supervisory experience in a retail setting is essential.
• Driver with access to own vehicle is required.
• Able to travel within the zone using own vehicle.
• Access to a device with Android 8.1+ or iOS 13.4+.

Responsabilités

• Provide line management to retail associates and offer zone escalation support.
• Deliver excellent product presentation and visual merchandising to optimise sales.
• Follow operational processes and policies for a safe and efficient working environment.
• Appointments scheduled via our scheduling system on a mobile device.

Connaissances

Supervisory experience

Team leadership

Customer-focused

Interpersonal skills

Driving licence

Mobile apps proficiency

Description du poste

Role Title – Retail Team Leader/Supervisor - Cheshunt

35 hours per week - £13.71 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Next and many more!

Our Retail Supervisors are key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

• Competitive rates of pay
• Free jewellery - up to £55 per month!
• Mileage and parking expenses paid (subject to T&C’s)
• No weekend working

This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £13.71 per hour.

Location: You will cover the zone of Cheshunt

This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role -

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
• Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
• Follow all operational processes and policies, ensuring an efficient and safe working environment
• Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

The experience we are looking for:

• Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
• Confident & positive with good interpersonal skills
• Happy to work unsupervised, following written & visual instructions
• Has a great standard of personal presentation as an ambassador for our brands
• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
• Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later
• Confident with the use of Mobile software and Apps