Team Leader - Cheshunt

DCK Group; Cheshunt; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive rates of pay

Free jewellery - up to £55 per month

Mileage and parking expenses paid

No weekend working

Job summary

DCK Group is seeking a Retail Team Leader/Supervisor in Cheshunt to cover a 35-hour week across Monday to Friday. You will lead a small team of retail associates, drive merchandising standards, and ensure smooth store operations while representing the brand in a friendly, professional manner.

You must be able to travel within your zone and have access to a vehicle, with a full driving licence. The role offers £13.71 per hour and no weekend work.

Qualifications

• Must have supervisory experience in a retail setting.
• Must be able to travel to locations within the designated zone.
• Driver with access to own vehicle and full driving licence.
• Proactive, customer-focused with strong interpersonal skills.
• Comfortable using mobile apps and scheduling tools on a phone.

Responsibilities

• Lead and mentor a team of retail associates across designated stores.
• Maintain excellent product presentation and visual merchandising standards.
• Provide zone escalation support and ad-hoc expertise as needed.
• Follow operational processes and safety guidelines to ensure smooth operations.
• Utilise scheduling system on a mobile device for planner access.

Skills

Supervisory experience

Driver

Customer focus

Interpersonal skills

Mobile apps

Job description

Role Title - Retail Team Leader/Supervisor - Cheshunt

35 hours per week- £13.71 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Next and many more!

Our Retail Supervisorsare key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

• Competitive rates of pay

• Free jewellery - up to £55 per month!

• Mileage and parking expenses paid (subject to T&C's)

• No weekend working

This will be on a35 hour contract per week, Monday to Friday. Pay rate is £13.71per hour.

Location: You will cover the zone of Cheshunt

This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role -

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands

• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales

• Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.

• Follow all operational processes and policies, ensuring an efficient and safe working environment

• Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

The experience we are looking for:

• Supervisory experience in a retail setting is a must - you need to love working in a team, and enjoy building productive professional relationships.

• Confident & positive with good interpersonal skills

• Happy to work unsupervised, following written & visualinstructions

• Has a great standard of personal presentation as anambassador for our brands

• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.

• Access to a device with the operating system of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later

• Confident with the use of Mobile software and Apps