Team Leader - Exeter

DCK Group; Exeter; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Free jewellery up to £55/month

Mileage and parking paid

No weekend work

Job summary

DCK Group in Exeter is seeking a Retail Team Leader/Supervisor for a 35-hour week on £13.71 per hour. The role covers multiple stores in the Exeter zone and requires you to drive your own vehicle and manage a team of retail associates.

You will ensure product presentation, assist with visual merchandising, and use our scheduling app to plan tasks. The position offers benefits such as free jewellery up to £55 per month, paid mileage and parking, and no weekend work.

Qualifications

• Supervisory experience in a retail setting is a must.
• Confident & positive with good interpersonal skills.
• Happy to work unsupervised, following written & visual instructions.
• Has a great standard of personal presentation as an ambassador for our brands.
• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role.
• Access to a device with the operating system of either Android 8.1 or later OR Apple IOS 13.4 or later.
• Confident with the use of Mobile software and Apps.

Responsibilities

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
• Provide line management support to your team of retail associates, providing zone escalation support and ad‑hoc expertise when required.
• Follow all operational processes and policies, ensuring an efficient and safe working environment
• Your appointments will be planned for you using our industry‑leading scheduling system which you will access on your mobile phone

Skills

Supervisory experience

Customer-focused

Driver's license

Mobile apps proficiency

Job description

Role Title – Retail Team Leader/Supervisor - Exeter

35 hours per week- £13.71 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Next and many more!

Our Retail Supervisorsare key to our business, providing face to face contact and hands‑on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

• Competitive rates of pay
• Free jewellery - up to £55 per month!
• Mileage and parking expenses paid (subject to T&C’s)
• No weekend working

This will be on a35 hour contract per week, Monday to Friday. Pay rate is £13.71per hour.

Location: You will cover the zone of Exeter

This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role -

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
• Provide line management support to your team of retail associates, providing zone escalation support and ad‑hoc expertise when required.
• Follow all operational processes and policies, ensuring an efficient and safe working environment
• Your appointments will be planned for you using our industry‑leading scheduling system which you will access on your mobile phone

The experience we are looking for:

• Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
• Confident & positive with good interpersonal skills
• Happy to work unsupervised, following written & visualinstructions
• Has a great standard of personal presentation as anambassador for our brands
• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
• Access to a device with the operating system of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later
• Confident with the use of Mobile software and Apps