Team Leader - Bury

DCK Group; Bury; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Free jewellery up to £55/month

Mileage and parking paid

No weekend work

Job summary

DCK Group is seeking a Retail Team Leader/Supervisor to cover the Bury zone. This 35-hour-per-week role offers £13.71 per hour and requires driving to multiple sites within the zone.

You will lead a team of retail associates, ensure strong product presentation and brand merchandising, and coordinate schedule-based appointments via mobile tools. The role emphasizes being a face of the brand with excellent customer service, personal presentation, and the ability to work without supervision while

Qualifications

• Supervisory experience in a retail setting is a must.
• Good interpersonal and customer-facing skills.
• Able to travel between locations within the zone with own vehicle.

Responsibilities

• Host and customer-focused in-store presence, ambassador for brands.
• Maintain excellent product presentation and visual merchandising standards.
• Provide line management support to retail associates and zone escalation.
• Follow all operational processes and safety policies.
• Appointments planned via scheduling system on mobile.

Skills

Supervisory experience

Customer-focused

Team leadership

Driver

Job description

Role Title – Retail Team Leader/Supervisor - Bury

35 hours per week- £13.71 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well‑known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Next and many more!

Our Retail Supervisors are key to our business, providing face to face contact and hands‑on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

• Competitive rates of pay
• Free jewellery - up to £55 per month!
• Mileage and parking expenses paid (subject to T&C’s)
• No weekend working

This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £13.71 per hour.

Location: You will cover the zone of Bury

This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
• Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
• Follow all operational processes and policies, ensuring an efficient and safe working environment
• Your appointments will be planned for you using our industry‑leading scheduling system which you will access on your mobile phone

The experience we are looking for

• Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
• Confident & positive with good interpersonal skills
• Happy to work unsupervised, following written & visual instructions
• Has a great standard of personal presentation as an ambassador for our brands
• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
• Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later
• Confident with the use of Mobile software and Apps