Team Leader/Duty Manager Team Leader/Duty Manager

Stonegate Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pub operator in Greater London is seeking a Team Leader for George. This role involves supporting and motivating the team to provide exceptional service. Responsibilities include coaching team members, ensuring compliance, and creating a welcoming atmosphere for guests. The company offers various perks, including a rewards program, discounts, and flexible working arrangements. Ideal for those passionate about hospitality and team leadership.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs and bars

Discounted hotel rates

Flexible working

Discounted gym memberships

Discounted dental insurance

Early access to earned wages

Award winning development programmes

Qualifications

• Must be at least 18 years old.
• Experience in a leadership role is preferred.

Responsibilities

• Support, coach and mentor your team.
• Help guide and coach the team to deliver the best service.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for guests.

Skills

Team support and motivation

Coaching

Customer service

Job description

To be considered for the Team Leader position at George you must be at least 18 years old as it involves the sale of alcohol.

Stonegate Group is the UK’s largest operator of pubs, bars, and late‑night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms – including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at George. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible. Can you…

Responsibilities

• Support, coach and mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Here at The George, we are the heart of the community. From the locals that have been drinking here for 40 years to the office workers that frequent at lunch times. It’s the true heart of the East End, with a diverse mix of people at any given time. We offer live music and quality food. The George really is the hidden gem of the Isle of Dogs.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes