Team Leader - Cardiology

Forest Hospitals Nhs Foundation Trust; Sutton-in-Ashfield; On-site; GBP 32,000 - 36,000; Full time

Job summary

Forest Hospitals NHS Foundation Trust is recruiting a Team Leader for the Cardiology team at King’s Mill Hospital to provide day-to-day leadership and support for the Cardiorespiratory administrative services.

You will lead Waiting List Coordinators, Receptionists and admin staff, ensuring accurate patient bookings, pathway tracking and delivery of local and national targets, with a focus on service improvement and data quality.

Qualifications

• Experience leading administrative teams in a hospital setting.
• Proven ability to manage waiting lists and patient bookings.
• Strong communication and leadership skills.

Responsibilities

• Provide day-to-day leadership and supervision to Cardiology administrative teams.
• Oversee patient bookings across Cardiology diagnostic services and validate waiting lists.
• Support service improvement and maintain high data quality.

Skills

Team leadership

Waiting list management

Staff coaching

Communication skills

Organisational abilities

MS Office

Tools

MS Office

Job description

An exciting opportunity has arisen for aTeam Leader to join the Cardiology team at King's Mill Hospital, providing day-to-day leadership and support to our Cardiorespiratory administrative services.

The successful candidate will lead and support our Waiting List Coordinators, Receptionists and administrative teams, helping to ensure patients move smoothly and efficiently through their Cardiology diagnostic pathways. The role has a key focus on waiting list management, patient bookings, pathway tracking and supporting the delivery of local and national performance standards.

We are looking for an organised, motivated and approachable individual with strong communication and leadership skills who can manage competing priorities in a busy environment. You will work closely with the Associate Operations Manager, Physiologists, Consultants and wider multidisciplinary team to provide a high-quality, patient-focused administrative service and support continuous service improvement.

Main duties of the job

The post holder will provide day-to-day leadership and supervision to the Cardiology administrative teams, including Waiting List Coordinators and Receptionists, ensuring a responsive, efficient and patient-focused service. Key responsibilities include overseeing patient bookings across Cardiology diagnostic services, managing and validating admitted and non-admitted waiting lists, monitoring long-waiting patients and diagnostic performance, and ensuring local and national access targets are achieved.

The role will also involve allocating and prioritising workload, supporting staff training and development, managing sickness and leave, responding to complex patient and service queries, and escalating operational issues appropriately. Working closely with the Associate Operations Manager, Consultants, Physiologists and wider Cardiology team, the post holder will support service improvement, maintain high standards of data quality and help ensure patients progress smoothly through their diagnostic pathway.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for sponsorship to find out which roles are eligible for sponsorship please refer to the shortage occupation list found here