Team Leader - Bolton

Cineworld Cinemas Ltd; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Cineworld Cinemas Ltd is seeking a Team Leader to ensure smooth daily operations. The role includes providing leadership to Team Members, maintaining service standards, and complying with Health and Safety regulations. Employees enjoy perks like free movies, holiday entitlements, and various retail incentives.

Benefits

FREE MOVIES

28 days holiday per year

Contributory pension scheme

Cashback healthcare plan

Eye care scheme

Retail incentives

In-house competitions with prizes

Qualifications

• Existing experience in a leadership role is required.
• Ability to train, coach and induct Team Members.
• Strong problem-solving skills to address customer complaints.

Responsibilities

• Ensure adequate staffing levels at all times.
• Handle stock control and cash reconciliation.
• Address and resolve customer complaints.

Skills

Leadership

Customer Service

Stock Control

Cash Handling

Problem Solving

Job description

40Hr Contract, Full Availability Required 8am Till Midnight

As a Team Leader, you will use your existing experience to ensure the smooth running of the day-to-day operations of the cinema. In addition to providing leadership and support to our Team Members, you will be providing a superior standard of service to our guests and making sure everyone has a great time in a safe and clean environment.

Responsibilities include but are not limited to:

1. Ensuring adequate staffing levels at all times
2. Stock Control
3. Cash Handling (Including Reconciliation)
4. Addressing and resolving customer complaints
5. Induction, Coaching & Training of Team Members
6. Maintaining Standards
7. Adherence to Health and Safety legislation
8. Monitoring compliance and maintaining standards
9. Addressing & Resolving complaints
10. Monitoring Compliance

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer. Not only may you be able to see films before they’re open to the public, but you will also be eligible for the Cineworld Premier Pass which entitles you and a guest to complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us!

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year. You may also want to join our contributory pension scheme, cashback healthcare plan, and eye care scheme.

In addition, we offer retail incentives and in-house competitions where you can win prizes! We review our benefits regularly, and there are more rewards to come! Terms and conditions apply to some benefits.

A Team Leader role within Cineworld Cinemas can provide a pathway to reach your career aspirations. There is an opportunity to gain experience and develop skills to potentially progress to a Cinema Manager. If you are interested in all of the above and more, apply now!