Executive Support Team Leader NEW Bolton Council Posted today Bolton £40,476 - £44,711 per annu[...]

Bolton Gin Company; Bolton; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Bolton Council as an Executive Support Team Leader, managing a team of Personal Assistants to enhance service efficiency. This role offers the chance to implement innovative solutions and improve the council's operations while fostering a supportive team environment. Ideal candidates will have strong leadership skills and a commitment to customer service.

Benefits

Exclusive rewards and benefits

Generous annual leave allowance

Flexible work opportunities

Access to a Pension Scheme

Employee wellbeing and support services

Qualifications

• Proven success at team leadership and development.
• Experience as a Personal Assistant or leading a similar team.
• Excellent communication and influencing skills.

Responsibilities

• Lead and develop a team of Personal Assistants.
• Implement standardised processes for high-quality service.
• Identify and secure ways to achieve proactivity in executive support.

Skills

Team leadership

Communication

Customer service

Problem solving

Job description

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role

Are you ready to take up an excellent opportunity at Bolton Council, as Executive Support Team Leader? You’ll be leading a strong team of Personal Assistants who provide support to the organisation’s Senior Leadership. It’s a wonderful chance to help deliver a high level of efficiency to the organisation, which in turn will contribute to the service the Council provides across the borough of Bolton.

You will take up the management of approximately 15 Personal Assistants, providing guidance to and development of the team to underpin their work, while deploying standardised processes and procedures to facilitate consistent and high-quality service. You’ll work with the team to identify and secure ways of achieving proactivity in their executive support, while being a catalyst for continuous improvement.

By virtue of the job, you’ll become familiar with a wide range of activity across all the Council’s directorates, liaising with individuals at all levels of the organisation. There will be opportunity to implement innovative approaches to problem solving and driving improvement in the Council.

The role reports to the Deputy Director of the Corporate Resources directorate.

About You

You may come from either a public or private sector background, but you will have amassed strong team management experience to lead and develop a large and accomplished team. You’re likely to be driven by a deep sense of customer service and have an insatiable appetite to achieve the right outcomes while seeing your team flourish.

You will be exceptionally organised and are a natural Completer-Finisher. You’re bound to be comfortable with looking for new ways of work to help the team and the delivery of their executive support. Part of this will translate into you being at ease with applying technology, taking a Digital-oriented approach, while maintaining and fostering a culture of value-added support from the Personal Assistants.

All in all, you are likely to be a superb team player, motivated by helping and seeing the colleagues around you achieving success, and more broadly by making a significant contribution to Bolton Council.

You will need:

• Proven success at team leadership and development, having a natural gift to engage, inspire and support your team.
• Experience of working as a Personal Assistant and/or leading a Personal Assistant, Executive Support or similar team.
• Excellent communication and influencing skills, at all levels of the organisation.
• To be results-driven and innately inclined to seek and realise improvements.
• Team spirit, tenacity, and focus on delivery!

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the comitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact [e-mail]