Team Leader, Allocations & Applications – Housing Services

Wollborg Michelson Personnel Service Inc; Birmingham; On-site; GBP 37,000 - 46,000; Full time

Job summary

Birmingham City Council is seeking a Team Leader for Allocations & Applications on a permanent basis. The role requires strong leadership to supervise a team, manage performance and ensure service delivery within a housing context. The job is graded at C- with a salary range and a 36.5 hour week.

We value equality, offer DBS checks and Right to Work requirements, and encourage adjustments to support applicants throughout the process.

Qualifications

• Has previous management supervision experience, preferably in a housing environment.
• Can effectively manage people, performance and service delivery.
• Has experience applying policies and procedures consistently and fairly.
• Possesses excellent communication and organisational skills.
• Can build effective relationships with colleagues, customers and partner agencies.
• Demonstrates sound decision-making and problem-solving abilities.

Responsibilities

• Lead, support and develop a team through regular supervision and one to one meetings.
• Manage employee performance, attendance and wellbeing matters.
• Complete and oversee reports, assessments and case management activities.
• Attend home visits.
• Represent the service at meetings and work collaboratively with partner organisations.
• Ensure compliance with relevant policies, procedures and legislative requirements.
• Support continuous service improvement and promote best practice across the team.

Skills

Leadership

People management

Management

Communication

Organisation

Decision-making

Job description

Birmingham City Council is seeking a Team Leader for Allocations & Applications on a permanent basis. The role requires strong leadership to supervise a team, manage performance and ensure service delivery within a housing context. The job is graded at C- with a salary range and a 36.5 hour week.

We value equality, offer DBS checks and Right to Work requirements, and encourage adjustments to support applicants throughout the process.